(Senior) GenAI Engineer (f/m/d)

Trusted Shops SE (DE); Deutschland; On-site; EUR 90,000 - 130,000; Full time

Job summary

Trusted Shops SE is seeking a (Senior) GenAI Engineer to shape Europe’s Community of Trust by building and scaling AI solutions. The role offers a hybrid option in Cologne or remote work from Berlin, with a permanent full-time contract.

You will own end-to-end GenAI projects, design autonomous AI agents, and integrate AI capabilities with enterprise tools. A strong system-building background and cloud experience are essential to succeed in this AI-first team.

Qualifications

• Experience building production GenAI systems for business-critical use cases.
• Proficiency with large language models, retrieval-augmented generation and modular AI architectures.
• Experience deploying AI services with APIs and serverless/cloud platforms.

Responsibilities

• Build production-ready GenAI systems: train, fine-tune, and deploy models for business-critical use cases.
• Develop autonomous AI agents that interact with users and systems using modular logic and MCP.
• Implement RAG and multi-agent workflows with frameworks like LangGraph, AgentCore, or Strands.
• Create scalable AI services: expose models via APIs and serverless architectures (AWS/Lambda).
• Integrate AI solutions with enterprise platforms (HubSpot, Salesforce, etc.).
• Ensure reliability, explainability and compliance with company values.
• Leverage cloud-native architectures on AWS or other cloud platforms.

Skills

GenAI engineering

Model training

Fine-tuning

Deployment

RAG systems

Multi-agent systems

API services

Cloud deployments

Enterprise integration

Tools

LangGraph

AgentCore

Strands Agents

Job description

At Trusted Shops, we’re shaping Europe’s Community of Trust – a space where Businesses and Consumers connect with confidence, transparency, and security. Every day, millions of Users and thousands of Companies across Europe trust us to deliver safe, reliable, and seamless digital experiences.

To realize this ambitious Vision, we see Artificial Intelligence not as a trend but as a core driver of our future. AI is essential to how we solve complex challenges, scale our operations, and create customer experiences that are not just efficient but truly intelligent.
We’re growing our AI capabilities with an AI-first mindset – where AI is integrated from the ground up, powering the Solutions of tomorrow.

To join our AI Solutions Team, we are looking for a:

(Senior) GenAI Engineer (f/m/d)

Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)

Now, we’re taking the next step: shaping the future of Agentic Commerce – a future where AI doesn’t just support decisions, but acts with purpose, responsibility, and impact.

Your Key Responsibilities:

• Build production-ready GenAI systems : Train, fine-tune, and deploy models for business-critical use cases like churn prediction, content generation, and trust scoring. Take full ownership of end-to-end AI solutions
• Develop autonomous AI agents : Design agents that make informed decisions, interact with users and systems, and integrate with tools and data sources using modular logic and the Model Context Protocol (MCP)
• Implement advanced RAG & multi-agent systems : Build Retrieval-Augmented Generation systems and orchestrate multi-agent workflows using frameworks like LangGraph, AgentCore, or Strands Agents
• Create scalable AI services : Package models into reusable APIs and serverless architectures (AWS Lambda, REST APIs), making AI capabilities accessible across teams
• Integrate with enterprise platforms : Connect AI solutions with HubSpot, Salesforce, proprietary tools, and other systems for seamless workflow automation
• Ensure reliability, explainability & compliance : Deliver trustworthy, transparent, and compliant AI solutions aligned with company values
• Leverage cloud-native architectures : Work with AWS (Bedrock, SageMaker, Lambda, ECS/Fargate) or other cloud platforms to build scalable AI pipelines

Why Join Trusted Shops?

• Shape the Future of AI at Scale: Drive how AI becomes an integral part of the product DNA of a European leading trust Tech Company
• Modern Tech Stack: Work hands-on with cutting-edge Generative AI Frameworks, scalable Architectures, and the latest Technologies that power innovative digital Solutions
• Growth and Learning Culture: Keep growing with dedicated time and budget for continuous learning, AI exploration, and professional development in an environment that values curiosity and innovation
• Flexible Work Environment: Benefit from remote work options, flexible hours, and a healthy Work-Life Balance that supports you both professionally and personally
• Inclusive and Purpose-Driven Culture: Join a diverse, open-minded Team that believes in building trust, empowering People, and driving meaningful progress - together