Senior Field Application Engineer Smartcard / Security Solutions (m/f/d)

Samsung Electronics America; München; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An established industry player is seeking a key technical champion to drive smart card innovations. In this dynamic role, you'll collaborate with sales and marketing teams to identify design opportunities while managing technical relationships with customers. Your expertise in secure silicon and smart card solutions will be crucial as you lead customer technical requirements and provide swift resolutions to technical issues. Join a vibrant team and enhance your career in a multicultural environment where your contributions will significantly impact cutting-edge projects.

Qualifikationen

• Minimum five years of design, product, test, system, and application engineering experience.
• Strong knowledge in secure silicon & smart card solutions.

Aufgaben

• Manage technical sales presentations and product roadmap updates.
• Provide technical support to customers and ensure smooth product selection.

Kenntnisse

Secure silicon & smart card solutions

JAVA CARD OS for Smartcard

Cryptography (RSA, ECC, AES, DES)

Problem solving and troubleshooting

Communication in English and French

Ausbildung

BSEE

MSEE (preferred)

Tools

Microsoft Office

ARM SC000, SC300

Jobbeschreibung

Position Summary

Are you ready to be our key technical champion, playing a crucial role in our smart card innovations? If you enjoy building and developing strong technical relationships with customer engineering and development teams in order to identify new technical industry trends and opportunities while ensuring quick response to technical problems, this role is for you!

Join our team in either Paris or Munich location and grow your career further with us!

Role and Responsibilities

• Work with sales & marketing teams to identify and win designs with assigned customers in EMEA regions.
• Manage technical sales presentations, product roadmap updates, and trainings to customers.
• Provide technical support to customers in EMEA regions and to the company’s sales and marketing staff
• Take the lead in all customer technical requirements to ensure smooth customer product selection, evaluation, design-in, design-win, qualification and mass production; work directly with customer engineering teams, technical purchasing and factory teams.
• Review customer specifications and determine present and future customer product requirements; interpret design, application and service information and provide feedback to marketing, product planning and application teams.
• Active project management to maintain and communicate customer evaluations, design-in, design-win, qualification schedules and mass production ramp-up.
• Provide quick response and resolution to customer technical issues and problems.
• Review customer specifications and implementation and troubleshoot system compatibility issues and software implementation issues.
• Coordinate PCN communication, coordinate technical activity related to quality problem investigation and resolution; ease communication between Samsung and customers’ Quality representatives.

Skills and Qualifications

QUALIFICATIONS REQUIRED:

• BSEE, with MSEE preferred, in electronics.

EXPERIENCE:

• Strong knowledge in secure silicon & smart card solutions in selected fields
  • SIM / eSE / Banking / ID
  • JAVA CARD OS for Smartcard
  • MCU Software & OS; Hardware development tools, ARM SC000, SC300
  • Hardware and software security
  • Cryptography (RSA, ECC, AES, DES, …)
• Minimum five years of design, product, test, system, and application engineering experience in described fields
• Familiar with smart card dedicated protocols/specifications (ISO7816, ISO14443, …)
• Familiar with certification schemes (Common Criteria, EMVCo, …)
• Proven Customer support & project management

SKILLS/ATTRIBUTES:

• Excellent problem solving and troubleshooting skills with ability and affinity to respond quickly
• Analytic and synthetic capabilities along a pro-active mindset
• Must be well organized and autonomous and be able to plan according to the needs of customers and company’s teams (engineering, application, sales & marketing ...)
• Very good verbal and written communication in English and preferrably, also in French
• Must be able to work well with other engineers, as well as with various people with various backgrounds and knowledge sets
• Must be a team player in multi-cultural environments and be able to lead as well as be led.
• Experienced with cross-cultural and cross-departmental project co-ordination
• Expertise in C, assembly, embedded application design, security process
• Presentations skills to develop a presentation and speak in front of others; proficient in Microsoft Office tools

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