Senior Enterprise Automation Engineer (all genders)

Zalando; Berlin; Hybrid; EUR 100,000 - 140,000; Full time

Benefits offered by this job

27 days holiday

Volunteer days

Hybrid work up to 60% remote

Work from abroad up to 30 days

Employee shares program

Discounts on Zalando products

Relocation assistance

Family services

Wellbeing programs

Mental health support

Training platform & peer reviews

Job summary

Zalando is seeking a Senior Enterprise Automation Engineer in Berlin to fuse Applied Science research with live operations. You will design, build, and deploy intelligent workflow automations using UiPath Suite and n8n, integrating LLMs into daily logistics processes across Europe.

In this role you will define robust HITL architectures, establish auditable development guidelines, and collaborate with central Tech teams and logistics experts to push production-ready automation in fast-paced

Qualifications

• Hands-on experience designing and building automated workflows with enterprise platforms.
• Experience embedding LLMs safely into live business processes.
• Knowledge of OCR/IDP for extracting data from documents.

Responsibilities

• Design, build, and deploy intelligent automations at scale.
• Integrate cognitive AI and LLMs into daily logistics operations.
• Define development guidelines so bots are auditable and secure.
• Create API bridges between legacy systems and modern AI tools.
• Develop HITL workflows to manage edge cases in production.

Skills

UiPath Suite

n8n

LLMs

APIs

Python

JavaScript

OCR

IDP

Process Mining

Celonis

AI orchestration

Prompt engineering

HITL workflows

Tools

SAP

Job description

THE ROLE & THE TEAM

The Logistics Development team is responsible for driving speed, efficiency, and continuous innovation across Zalando's expansive fulfillment network. Fulfilling this mandate requires a structural transition from highly manual task execution toward intelligent, end-to-end AI orchestration. To achieve this, we operate within a fast-paced, autonomous Agile POD model, championing a decentralized "Citizen Developer" approach that scales automation capabilities across our entire European logistics footprint. As a Senior Enterprise Automation Engineer, you will serve as the crucial technical bridge between advanced Applied Science research and our operational reality on the ground. You will join a fast-paced Agile POD model for intelligent automation. You will design, build, and deploy intelligent workflow automations—utilizing enterprise tools like UiPath and n8n—and seamlessly integrate Agentic AI (LLMs) into the daily business processes of our transport, customs, and packaging experts. By developing robust "Human-in-the-Loop" architectures, you will be the key driver in transforming manual, rule-based tasks into supervised autonomous systems. You will directly empower our logistics teams to shift their focus away from routine data entry, allowing them to concentrate on strategic execution and exception handling for Europe’s leading fashion platform.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Build intelligent workflows: Design, deploy, and scale robust automations using enterprise orchestration platforms (e.g., UiPath Suite, n8n) to eliminate high-volume manual data entry.
• Integrate Cognitive AI: Leverage advanced prompt engineering to successfully embed Large Language Models (LLMs) into daily business processes to handle unstructured data.
• Establish the standard: Define and enforce baseline development guidelines, ensuring our decentralized bots are auditable, secure, and deployable across the European network.
• Bridge the data gap: Design and manage API connections that seamlessly link legacy enterprise systems (like SAP) with modern AI orchestration tools.
• Drive supervised autonomy: Develop "Human-in-the-Loop" (HITL) workflows that safely manage operational edge-cases, ensuring business stakeholders trust and adopt the automated systems.
• Execute with agility: Collaborate closely with central Tech teams and operational Subject Matter Experts to rapidly discover, build, and push solutions to production within fast-paced sprints.

WE’D LOVE TO MEET YOU IF

• You bring deep, hands-on expertise in developing and architecting workflow automations using enterprise platforms like UiPath Suite and n8n.
• You have practical, demonstrated experience in prompt engineering and safely integrating Large Language Models (LLMs) into live business operations.
• Intelligent Document Processing (IDP): Hands-on experience with OCR and AI tools to extract structured data from unstructured logistics documents (e.g., invoices, customs forms).
• Process Discovery: Proficiency in Process Mining (e.g., Celonis) or Task Mining to scientifically identify and prioritize automation opportunities.
• Resilience & Error Handling: Proven ability to build "self-healing" workflows and exception-handling frameworks.
• You possess a strong capability in designing, managing, and troubleshooting APIs to create data bridges across diverse internal systems.
• You have a solid foundation in basic programming (e.g., Python, JavaScript) enabling you to write custom logic within automation frameworks.
• You are a master communicator and stakeholder manager, easily translating complex operational friction from business experts into actionable technical requirements.
• You are passionate about process optimisation and thrive in an autonomous, agile environment focused on iterative and rapid delivery.

OUR OFFER

• 27 days of holiday a year to start for full‑time employees (+1 day for every calendar year up to 30 days)
• 2 paid volunteering days a year
• Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
• Work from abroad for up to 30 working days a year
• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Wellhub, formerly Gympass)
• Mental health support and coaching available
• Drive your development through our training platform and biannual peer-to-peer review

INCLUSIVE BY DESIGN

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds. We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential. We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the Starting Point for Fashion in Europe. We connect customers, brands, and partners across 25 markets. Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to 50 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests. Our values do.More - our sustainability strategy