Senior Enterprise Automation Engineer (all genders)

Zalando SE; Berlin; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Work from abroad

Employee stock program

Discounts on fashion products

Health & wellbeing

Relocation assistance

Wellness support

Job summary

Zalando SE is seeking a Senior Enterprise Automation Engineer to drive end-to-end AI orchestration across Europe’s logistics network. You will design, build, and deploy intelligent workflow automations using UiPath and n8n, integrating LLMs into core processes for transport, customs, and packaging.

You will champion HITL architectures and partner with central tech teams to push production-ready solutions in fast-paced sprints. Strong programming and API skills are essential.

Qualifications

• Hands-on experience building and architecting workflow automations.
• Experience embedding LLMs into live business operations.
• Ability to design auditable, secure, scalable bot deployments.

Responsibilities

• Design, build, and scale intelligent automations across the European logistics network.
• Integrate Cognitive AI and LLMs into daily processes for data handling.
• Develop HITL workflows to manage edge cases and ensure trust in automation.
• Create API bridges linking SAP and legacy systems with modern AI orchestration tools.
• Collaborate with central Tech teams and SMEs to deploy solutions in sprints.

Skills

Workflow automation

Prompt engineering

Stakeholder management

Agile methodologies

AI integration

Tools

UiPath Suite

n8n

SAP

API design

Python

JavaScript

OCR/IDP

Celonis

Job description

THE ROLE & THE TEAM

The Logistics Development team is responsible for driving speed, efficiency, and continuous innovation across Zalando's expansive fulfillment network. Fulfilling this mandate requires a structural transition from highly manual task execution toward intelligent, end-to-end AI orchestration. To achieve this, we operate within a fast-paced, autonomous Agile POD model, championing a decentralized "Citizen Developer" approach that scales automation capabilities across our entire European logistics footprint. As a Senior Enterprise Automation Engineer, you will serve as the crucial technical bridge between advanced Applied Science research and our operational reality on the ground. You will join a fast-paced Agile POD model for intelligent automation. You will design, build, and deploy intelligent workflow automations—utilizing enterprise tools like UiPath and n8n—and seamlessly integrate Agentic AI (LLMs) into the daily business processes of our transport, customs, and packaging experts. By developing robust "Human-in-the-Loop" architectures, you will be the key driver in transforming manual, rule-based tasks into supervised autonomous systems. You will directly empower our logistics teams to shift their focus away from routine data entry, allowing them to concentrate on strategic execution and exception handling for Europe’s leading fashion platform.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Build intelligent workflows: Design, deploy, and scale robust automations using enterprise orchestration platforms (e.g., UiPath Suite, n8n) to eliminate high-volume manual data entry.
• Integrate Cognitive AI: Leverage advanced prompt engineering to successfully embed Large Language Models (LLMs) into daily business processes to handle unstructured data.
• Establish the standard: Define and enforce baseline development guidelines, ensuring our decentralized bots are auditable, secure, and deployable across the European network.
• Bridge the data gap: Design and manage API connections that seamlessly link legacy enterprise systems (like SAP) with modern AI orchestration tools.
• Drive supervised autonomy: Develop "Human-in-the-Loop" (HITL) workflows that safely manage operational edge-cases, ensuring business stakeholders trust and adopt the automated systems.
• Execute with agility: Collaborate closely with central Tech teams and operational Subject Matter Experts to rapidly discover, build, and push solutions to production within fast-paced sprints.

WE’D LOVE TO MEET YOU IF

• You bring deep, hands-on expertise in developing and architecting workflow automations using enterprise platforms like UiPath Suite and n8n.
• You have practical, demonstrated experience in prompt engineering and safely integrating Large Language Models (LLMs) into live business operations.
• Intelligent Document Processing (IDP): Hands-on experience with OCR and AI tools to extract structured data from unstructured logistics documents (e.g., invoices, customs forms).
• Process Discovery: Proficiency in Process Mining (e.g., Celonis) or Task Mining to scientifically identify and prioritize automation opportunities.
• Resilience & Error Handling: Proven ability to build "self-healing" workflows and exception-handling frameworks.
• You possess a strong capability in designing, managing, and troubleshooting APIs to create data bridges across diverse internal systems.
• You have a solid foundation in basic programming (e.g., Python, JavaScript) enabling you to write custom logic within automation frameworks.
• You are a master communicator and stakeholder manager, easily translating complex operational friction from business experts into actionable technical requirements.
• You are passionate about process optimisation and thrive in an autonomous, agile environment focused on iterative and rapid delivery.

OUR OFFER

• 27 days of holiday a year to start for full‑time employees (+1 day for every calendar year up to 30 days)
• 2 paid volunteering days a year
• Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
• Work from abroad for up to 30 working days a year
• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Wellhub, formerly Gympass)
• Mental health support and coaching available
• Drive your development through our training platform and biannual peer-to-peer review

INCLUSIVE BY DESIGN

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds. We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential. We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the Starting Point for Fashion in Europe. We connect customers, brands, and partners across 25 markets. Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to 50 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests. Our values do.More - our sustainability strategy