Senior Enterprise Account Executive - Retail/E-Commerce (f/m/d)*

Parloa GmbH; München, Berlin; Hybrid; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

Parloa GmbH is seeking a Senior Enterprise Account Executive to drive revenue growth by securing new enterprise business. This role involves negotiating deals with top executives and advising clients on AI solutions for customer interactions. Join a dynamic team and contribute to reshaping customer engagement in the retail and e-commerce sectors.

Leistungen

Competitive compensation and equity package

Flexible working hours, 28 vacation days

Access to training and development budget

Regular team events and social activities

Work from home and/or office

Deutschland ticket, Urban Sports Club

Qualifikationen

• 5+ years of experience in SaaS sales in a closing role.
• In-depth understanding of industry trends in Retail/E-Commerce.
• Native/bilingual German and great English skills.

Aufgaben

• Responsible for attaining new enterprise logos by negotiating complex deals.
• Advise customers on how Parloa's solutions bring ROI.
• Develop and execute a comprehensive sales strategy.

Kenntnisse

Negotiation

Presentation

Customer Needs Analysis

Jobbeschreibung

Berlin Office; Munich Office; Remotely in Germany

YOUR MISSION:

As a Senior Enterprise Account Executive, you will play a crucial role in driving successful revenue growth by securing new enterprise business. You’ll have the unique opportunity to bring Parloa’s cutting-edge agentic AI solutions to some of the Germany's leading brands, helping them transform and automate their contact and call centers. By empowering clients to deliver faster, more human-like customer interactions at scale, you will be at the forefront of reshaping how businesses engage with their customers.

IN THIS ROLE YOU WILL:

• Be responsible for attaining new enterprise logos by negotiating complex deals with VP and C-level executives.
• Work together closely with other colleagues from Sales and other teams to analyze and improve existing processes.
• Become a consultant for your customers, advising them on how Parloa and Agentic AI brings ROI to their business, challenges and needs.
• Deliver presentations to and lead workshops for customers.
• Develop and execute a comprehensive sales strategy to attain new enterprise logos in the retail and e-commerce sector within Germany.
  
  

WHAT YOU BRING TO THE TABLE:

• 5+ years of experience in SaaS sales in a closing role, consistently meeting or exceeding targets.
• In-depth understanding of industry trends, with the ability to articulate narratives of digital transformation in the Retail/E-Commerce sector.
• The ability to find customer needs and recognize sales opportunities.
• Great negotiation and presentation skills.
• Native/bilingual German (spoken and written) and great English skills.
• Technical affinity and interest in the Agentic AI industry.
  
  

WHAT'S IN IT FOR YOU?

• Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
• Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
• Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches
• Competitive compensation and equity package.
• Flexible working hours, 28 vacation days and workation opportunities.
• Access to a training and development budget for continuous professional growth.
• Regular team events, game nights, and other social activities.
• Work from a home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks, social areas, fresh fruits, cereals, and drinks.
• Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
  
  

Your recruiting process at Parloa:

Why Parloa?

Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin, Munich, and New York.

When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.

Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team .

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

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