Senior Engagement Manager, Professional Services, AWS Professional Services - Delivery

Amazon Web Services (AWS); München; On-site; EUR 90,000 - 130,000; Full time

Job summary

AWS EMEA SARL (Germany Branch) in Munich seeks an Engagement Manager for the ProServe team to lead complex cloud migration projects. You will blend technical depth with strong project leadership, translating business outcomes into clear AWS solutions.

This role requires German and English fluency, experience in cloud and technical program management, and the ability to drive collaboration among customers, AWS teams, and partners to ensure successful delivery.

Qualifications

• Experience in cloud computing.
• Experience in project management of technical programs.
• Ability to harmonize conflicting stakeholder views and build consensus across technical and business audiences.
• Strong facilitation skills: lead workshops, discovery sessions, and release planning.
• Fluent in German and English.

Responsibilities

• Lead and manage complex cloud migration and implementation projects.
• Bridge business requirements with technical solutions and map them to customer outcomes.
• Decompose complex problems into actionable, deliverable solutions.
• Develop technical documentation and define documentation standards.
• Proactively identify and manage risks and resolve issues to ensure successful delivery.

Skills

Cloud computing

Program management

Stakeholder management

Facilitation

German/English fluency

Education

PMP

AWS Certified Solutions Architect - Associate

Job description

Description

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, elevate when appropriate, and drive projects to successful completion, while exceeding customer expectation.

Key job responsibilities

This customer‑facing role is exclusively for German speakers, requiring native or C1 German language proficiency.

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards

About The Team

AWS Professional Services is a global team of experts that helps customers achieve their desired business outcomes on the AWS Cloud. We partner with customer teams and the AWS Partner Network to execute enterprise cloud initiatives, delivering focused guidance through specialty practices that span a variety of solutions, technologies, and industries. Our culture values curiosity, collaboration, and continuous improvement. We invest in each other through mentorship, knowledge‑sharing, and career development, and we are committed to building an inclusive environment where every voice contributes to better customer outcomes.

Basic Qualifications

• Experience in cloud computing
• Experience in project management of technical programs
• Proven ability to harmonize conflicting stakeholder views and build consensus on a way forward across technical and business audiences
• Strong facilitation skills: lead workshops, discovery sessions, and release planning with mixed customer, AWS, and partner groups
• Fluent in German and English

Preferred Qualifications

• AWS experience preferred
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
• Strong understanding of AWS services, architectures, and best practices
• Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
• Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers
• Experience managing fixed‑price, milestone‑based delivery against defined acceptance criteria
• Experience leading complex and large‑scale project delivery in migration programmes

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Company

AWS EMEA SARL (Germany Branch)