Senior Engagement Manager, Professional Services, AWS Professional Services - Delivery

Amazon; München; On-site; EUR 120,000 - 160,000; Full time

Job summary

Amazon is seeking a Senior Engagement Manager for AWS Professional Services in Germany. The role leads delivery of complex cloud solutions, bridging business needs with technical outcomes and guiding architecture-aligned decisions across customer and partner teams.

You will manage risk, drive project plans, and ensure customer outcomes using AWS Well-Architected and similar frameworks. Fluency in German and English is required, with extensive cloud and project management experience.

Qualifications

• Experience in cloud computing.
• Experience in project management of technical programs.
• Proven ability to harmonize conflicting stakeholder views and build consensus on a way forward across technical and business audiences.
• Strong facilitation skills: lead workshops, discovery sessions, and release planning with mixed customer, AWS, and partner groups.
• Fluent in German and English.

Responsibilities

• Leading and managing complex cloud migration and implementation projects.
• Leveraging knowledge of AWS services, architectures, and best practices to guide decisions.
• Bridging business requirements with technical solutions and aligning with customer outcomes.
• Distilling customer needs into technical requirements and mapping them to outcomes.
• Decomposing complex technical problems into actionable solutions.
• Contributing to technical documentation and defining standards.

Skills

Cloud computing experience

Project management

Stakeholder alignment

Facilitation skills

German and English fluency

Job description

Senior Engagement Manager, Professional Services, AWS Professional Services - Delivery

Job ID: 10581170 | AWS EMEA SARL (Germany Branch)

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, elevate when appropriate, and drive projects to successful completion, while exceeding customer expectation. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

This customer-facing role is exclusively for German speakers, requiring native or C1 German language proficiency.

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards

About the team

AWS Professional Services is a global team of experts that helps customers achieve their desired business outcomes on the AWS Cloud. We partner with customer teams and the AWS Partner Network to execute enterprise cloud initiatives, delivering focused guidance through specialty practices that span a variety of solutions, technologies, and industries. Our culture values curiosity, collaboration, and continuous improvement. We invest in each other through mentorship, knowledge-sharing, and career development, and we are committed to building an inclusive environment where every voice contributes to better customer outcomes.

Basic Qualifications

• Experience in cloud computing
• Experience in project management of technical programs
• Proven ability to harmonize conflicting stakeholder views and build consensus on a way forward across technical and business audiences
• Strong facilitation skills: lead workshops, discovery sessions, and release planning with mixed customer, AWS, and partner groups
• Fluent in German and English

Preferred Qualifications

• AWS experience preferred
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
• Strong understanding of AWS services, architectures, and best practices
• Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
• Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
• Experience managing fixed-price, milestone-based delivery against defined acceptance criteria
• Experience leading complex and large-scale project delivery in migration programmes

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