Senior Digital Transformation & Process Optimisation Consultant (Senior Value Engineer) - Scale Team

EngineersOfAI; München; Vor Ort; EUR 90.000 - 150.000; Vollzeit

Zusammenfassung

Celonis is seeking a Senior Digital Transformation & Process Optimisation Consultant (Senior Value Engineer - Scale team) to drive value realization across a portfolio of accounts. You will lead customer workshops, manage stakeholder interactions in German, and collaborate with partners and internal teams to deliver value at scale.

In this role you will build governance structures, orchestrate strategic partner programs, and use AI-driven tools to monitor portfolio health, identify renewal

Qualifikationen

• Native-level German proficiency is required.
• Ability to lead customer workshops and manage stakeholder interactions in German.
• Experience driving value realization and adoption with customers.

Aufgaben

• Drive value, adoption and sponsorship across a portfolio of accounts.
• Establish Centres of Excellence and coach customers to own their value journey.
• Strategic partner management and scalable account motions.
• Build trust with stakeholders and scale interactions across accounts.
• Maintain fluency across industries using AI-curated briefs.
• Drive AI-powered account plans and use generated content for communications.
• Monitor portfolio health and surface renewal risks with AI tools.

Kenntnisse

German language proficiency

Workshop facilitation

Stakeholder management

Account governance

Jobbeschreibung

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.

Value Engineer (Scale team)

The Team: The position of Senior Digital Transformation & Process Optimisation Consultant (Senior Value Engineer)! (internal title: Senior Value Engineer - Scale team) is a trusted advisor responsible for driving value, adoption, and customer success across a portfolio of accounts. In this role, you will collaborate closely with customers, partners, and internal teams to strengthen customer engagement and ensure long-term success with the Celonis Process Intelligence Platform. Your responsibilities include building scalable engagement strategies, handling critical touchpoints, identifying expansion opportunities, and mitigating renewal risks, all while fostering a strong relationship with partners and driving value realization across your accounts. All while fostering strong partner relationships, customer self-sufficiency and driving consistent value realization across our entire customer base.

The Role: As a Senior Digital Transformation & Process Optimisation Consultant (Senior Value Engineer)! (Scale team), you will play a key role in helping our customers achieve their strategic goals and realize significant value by leveraging the Celonis Process Intelligence Platform. You will collaborate with regional partners and customers, strengthening their position in the market while ensuring that they receive the guidance and tools needed for long-term success. Your role will involve driving the coordination of account activities, building structured governance at both the account and portfolio levels, and fostering value-driven relationships. In this highly collaborative position, you will work closely with our partners, customers, and internal teams to provide innovative solutions, manage escalations, and ensure the delivery of value at scale. Through the integration of AI solutions into your daily operations you will drive highly efficient, scalable portfolio management.

Native-level German proficiency is required for this role. Candidates must be able to lead customer workshops and manage stakeholder interactions in German.

The Work You’ll Do:

• Drive value, adoption and sponsorship serving as the trusted advisor to customers and partners, ensuring successful adoption and value realization across a portfolio.
• Establish robust Centre of Excellence (CoEs)and coach customers to own their value journey and provide them with self-service offerings. Strategic Partner management orchestrating and coaching partners to deliver operational account work driving customer health. 1:N program management and scalable motions to generate impact across a community of customers (value bootcamps, 1:1 sprint motions, POV development, Value Sprints and new asset and innovation deployments).
• Build stakeholder trust and drive success across a broad portfolio of stakeholders, maximizing your impact through highly efficient, scaled interactions rather than traditional, high-touch 1:1 relationships.
• Maintain cross-industry fluency to remain conversant across multiple business sectors, leveraging AI-curated industry briefs to accelerate rapid context-switching across a diverse book of accounts.
• Drive AI-orchestrated account plans which leverage platform best practices and partner applications within AI-powered solution designs.
• Utilize auto-generated programmatic content including targeted industry briefs and customer-specific presentations, to manage the portfolio efficiently.
• Work with AI-driven tools to monitor portfolio health using AI-driven tools to proactively surface renewal risks and health signals across all accounts in parallel.