Senior Delivery Station Manager (m / w / d) - Amazon Deutschland W18 Transport GmbH - J58

Über uns

Operations is the beating heart of Amazon. This key part of our business ensures we dispatch and deliver orders efficiently so our customers receive their items on time. It is led by Senior Delivery Station Managers who bring the team together to push excellence in safety, quality, and productivity across our sites. At your site, you will lead other managers and create operational plans to help your teams meet their targets. This role focuses on driving operational excellence to shape the future of Amazon.

Key job responsibilities

1. Manage and develop a team of Operations Managers and Area Managers
2. Own your site, address issues, and positively influence site performance
3. Analyze site performance against business objectives and implement actions to improve operational excellence
4. Collaborate with support teams such as HR, Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES), and Engineering
5. Design and implement initiatives to enhance operational performance

A day in the life

You will have ultimate ownership of an entire Delivery Station, leading teams, monitoring performance, and seeking ways to improve the customer experience. Your day-to-day involves managing operations, collaborating with stakeholders, analyzing performance metrics, and mentoring your team to achieve top results.

About the team

Amazon Logistics (AMZL) handles last-mile delivery in partnership with third-party providers. We focus on continuous improvement to deliver millions of products smoothly, including new concepts like Amazon Fresh, Prime Now, and Amazon Restaurants. Our operations are 24/7, with teams working overnight and on the road through Amazon Flex. We innovate to enhance customer experience, reduce logistics challenges, and minimize our carbon footprint using advanced vehicles and technology.

GRUNDQUALIFIKATIONEN

• A degree
• Relevant experience in people and stakeholder management
• Proficiency in English and the local language
• Experience with data-driven decision-making
• Knowledge of production and supply chain processes

BEVORZUGTE QUALIFIKATIONEN

• Experience in Lean, Six Sigma, and Kaizen techniques
• Experience in logistics environments
• Proficiency in MS Office (Word, Excel, Outlook)

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