Senior Business Process Manager Commercial Europe - fixed term 2 years

PUMA; Deutschland; On-site; EUR 90,000 - 130,000; Full time

Job summary

PUMA in Germany is seeking a senior business process leader to drive a pan-European transformation. You will own the design, standardization and harmonization of commercial processes across markets, accounts and sales channels.

You will lead cross-functional workshops, secure senior sign-off, maintain process documentation and act as the process expert for the Commercial Workstream while collaborating with local and regional teams in a complex matrix organization.

Qualifications

• Several years of experience in business process management, transformation, commercial operations, consulting, or a comparable business environment.
• Strong understanding of commercial processes across markets, customer accounts and sales channels.
• Proven ability to facilitate cross-functional workshops and drive alignment among diverse stakeholder groups.
• Experience in process design, standardization and harmonization within international organizations.
• Strong stakeholder management skills with the ability to influence and challenge senior leaders.
• Excellent analytical, communication and decision-making skills, combined with a pragmatic hands-on mindset.
• Experience in large-scale transformation, operating system or implementation projects is a strong advantage.
• Fluent in English and comfortable working in a complex, international matrix organization.

Responsibilities

• Lead the conceptualization, standardization and harmonization of business processes across European markets, accounts and sales channels as part of the strategic transformation program.
• Facilitate cross-functional business workshops to align target processes, business rules and operating principles of the new operating model.
• Drive business decisions and secure formal sign-off from senior stakeholders.
• Own, govern and maintain business process documentation and standards for the Commercial Workstream.
• Act as the business process expert and owner for the Commercial Workstream.
• Serve as the primary liaison between local business teams, regional leadership and the project organization, ensuring business alignment throughout the transformation.

Skills

Business process management

Transformation

Commercial operations

Consulting

Cross-functional workshops

Process design

Standardization

Harmonization

Stakeholder management

Analytical thinking

Communication skills

Decision making

Hands-on mindset

Large-scale transformation

English fluency

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine.

YOUR MISSION

• Lead the conceptualization, standardization and harmonization of business processes across European markets, accounts and sales channels as part of the strategic transformation program.
• Facilitate cross-functional business workshops to align target processes, business rules and operating principles of the new operating model.
• Drive business decisions and secure formal sign-off from senior stakeholders.
• Own, govern and maintain business process documentation and standards for the Commercial Workstream.
• Act as the business process expert and owner for the Commercial Workstream.
• Serve as the primary liaison between local business teams, regional leadership and the project organization, ensuring business alignment throughout the transformation.

YOUR TALENT

• Several years of experience in business process management, transformation, commercial operations, consulting, or a comparable business environment.
• Strong understanding of commercial processes across markets, customer accounts and sales channels.
• Proven ability to facilitate cross-functional workshops and drive alignment among diverse stakeholder groups.
• Experience in process design, standardization and harmonization within international organizations.
• Strong stakeholder management skills with the ability to influence and challenge senior leaders.
• Excellent analytical, communication and decision-making skills, combined with a pragmatic hands-on mindset.
• Experience in large-scale transformation, operating system or implementation projects is a strong advantage.
• Fluent in English and comfortable working in a complex, international matrix organization.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, and disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.