Senior Business Analyst, Performance Management & KPI Governance, Global (m/f/d)

Olympus Corporation; Hamburg; Hybride; EUR 75 000 - 95 000; Plein temps

Avantages offerts par ce poste

30 days holidays per year

Remote work up to 40%

Modern office

Employee restaurant

Subsidized transport

Company pension scheme

Company gym

Wellbeing program

Childcare support

Bike leasing

Résumé du poste

Olympus Corporation in Hamburg seeks a seasoned professional to design and govern our end-to-end SCM KPI framework. You will own the global KPI catalog and dashboard registry, coordinate the Performance Board, and drive a multi-region KPI tier system with close collaboration across data, planning and strategy teams.

The role requires extensive project leadership, strong analytical reporting skills (Power BI, Excel, SharePoint) and readiness to travel internationally, with at least 60% on-site

Qualifications

• Bachelor’s or Master’s degree in business, SCM, engineering or a related field.
• Several years in project or program management in an international or complex matrix.
• Experience with KPI management, performance reporting or governance frameworks.

Responsabilités

• Design, implement and operate end-to-end KPI governance including change requests, assessments and escalations.
• Own global KPI Catalog and Dashboard Registry, ensuring transparency of definitions, data sources and ownership.
• Coordinate and support the Performance Board with cross-functional teams.
• Lead multi-region KPI Tier Management System with consistent governance across regions.
• Lead cross-functional projects from initiation to completion with stakeholder management and risk mitigation.
• Design and maintain SCM/CMSO reporting architecture and cadence (MPR, CMSO reviews).
• Identify opportunities to automate reporting and reduce manual effort.
• Establish clear data ownership and ensure reliable reporting across SCM functions.
• Maintain KPI governance framework, including RACI and escalation processes.
• Provide guidance to Business and Strategy Analysts on KPI governance and performance management.

Connaissances

KPI governance

Power BI

Excel

SharePoint

Stakeholder management

English proficiency

Travel readiness

Formation

Bachelor's or Master's in related field

Outils

Power BI

Excel

SharePoint

Description du poste

Your Responsibilities

Design, implement, and operate the end-to-end SCM KPI governance process, including change request management, assessment, Performance Board reviews, and escalations where required

• Own and continuously maintain the global KPI Catalog and Dashboard & Report Registry, ensuring transparency around KPI definitions, formulas, data sources, reporting ownership, and maturity levels
• Coordinate and support the Performance Board, working closely with Global Process Owners, Planning, Data teams, and subject matter experts across the organization
• Drive and further develop the multi-region KPI Tier Management System, ensuring a consistent governance approach and operating model across all regions
• Independently lead complex cross-functional projects from initiation to completion, including stakeholder management, risk mitigation, timeline planning, and executive reporting
• Design and maintain the SCM/CMSO reporting architecture and reporting cadence, including the Monthly Performance Review (MPR) and CMSO Business Reviews
• Identify opportunities to automate and streamline reporting processes, reducing manual effort and improving reporting efficiency
• Establish clear data ownership across SCM functions, ensuring reliable, accountable, and sustainable reporting processes
• Ensure consistent KPI definitions and reporting standards across regions
• Maintain and continuously improve the KPI governance framework, including the RACI structure and escalation processes
• Provide functional guidance and coaching to Business and Strategy Analysts on KPI governance and performance management topics
• Represent the Strategy & Performance team in cross-functional governance forums and contribute to KPI target-setting discussions

Your qualification

Bachelor's or Master's degree in Business Administration, Supply Chain Management, Engineering, or a related field

• Several years of experience in project or program management within an international organization, ideally gained in a complex matrix environment
• Experience with KPI management, performance reporting, or governance frameworks is highly desirable
• Strong project management capabilities with a proven ability to manage multiple priorities and deliver results in fast-paced environments
• Project management certification (e.g., PMP) and/or supply chain certifications (e.g., CSCP) are considered an advantage
• Excellent stakeholder management and communication skills, including interaction with senior leadership
• Strong analytical and reporting skills, ideally including Power BI, Excel, and SharePoint
• Solid understanding of supply chain performance indicators such as OTIF, inventory, service level, or backorder management.
• Familiarity with data governance and process governance principles is a plus
• Excellent written and spoken English skills; German is beneficial but not required
• Willingness to travel internationally on an occasional basis and collaborate across global time zones
• Based in Hamburg or the surrounding area, or willing to relocate, as this role requires at least 60% on-site presence in our Hamburg office

Your benefits

Flexible working hours, remote work possible (up to 40%)

• 30 days of holidays per year
• Modern office and an inspiring working environment
• Employee restaurant with live cooking and healthy food (subsidized)
• Public transport ticket (100 % subsidized) or free parking space
• Company sport groups and an inhouse company gym
• Employee Assistance Program to support your health, mental and emotional well-being
• A comprehensive company pension scheme
• Company medical officer and vaccination offers
• Childcare through our ‘Buttje&Deern’ partner
• Bike leasing

About Olympus

At Olympus, we are committed to Our Purpose of making people's lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

For more information, visit www.olympus-europa.com and follow our LinkedIn account: linkedin.com/company/OlympusMedEMEA.