Senior Applied Scientist - AI Agents & Generative AI (f/m/d)*

Parloa GmbH; Berlin; Hybrid; EUR 80.000 - 100.000; Vollzeit

Zusammenfassung

An innovative AI startup in Berlin is seeking a Senior Applied Scientist to enhance their AI Agents. You will lead projects focusing on machine learning, collaborating with engineering and sales teams to evaluate product performance and develop new features. The ideal candidate should have substantial experience in data science, excellent Python skills, and knowledge of generative AI technologies. A hybrid work model is available with attractive benefits.

Leistungen

Competitive compensation and equity package

28 vacation days

Flexible working hours

Access to training and development budget

Regular team events

Qualifikationen

• 7+ years of experience as a Data Scientist.
• Strong proficiency in Python and experience using it in production.
• Experience with LLMs, NLP, or information retrieval is a strong plus.

Aufgaben

• Take ownership of applied science and machine learning projects.
• Develop and evaluate production Agentic AI systems for real customer use cases.
• Support and collaborate with product engineering and sales.

Kenntnisse

Data Science

Machine Learning

Python

Big Data Technologies

Communication Skills

Ausbildung

Master's or PhD in relevant field

Tools

MLFlow

Spark

Jobbeschreibung

Senior Applied Scientist - AI Agents & Generative AI (f/m/d)*

Berlin Office

YOUR MISSION:

As a Senior Applied Scientist (f/m/d)*, you will evaluate and improve the performance of our AI Agents. This will involve developing evaluation tasks for agent behaviour, fine-tuning foundation models, researching and prototyping new AI Agent features and frameworks, and investigating issues affecting our customers. You’ll develop a deep understanding of the behaviour of our models and AI Agents. You’ll work directly with product engineering and sales teams, leading by example on evaluating and improving our product - from improving the performance of our production agents to researching and developing new agentic systems.

You’ll join the Applied Science team, a collaborative group of Machine Learning Engineers and Applied Scientists that own Parloa’s ML Evaluation Platform and the machine learning models that power our product. The team is responsible for keeping Parloa at the forefront of research and development of Generative AI and AI Agent based products.

IN THIS ROLE YOU WILL:

• Take ownership of applied science and machine learning projects that help us improve our generative AI product suite
• Develop and evaluate production Agentic AI systems for real customer use cases
• Directly support and collaborate with product engineering and sales, analyzing the performance of our AI products and prototyping new features
• Evaluate and train or fine-tune a variety of models, including LLMs
• Execute Machine Learning research and development projects end-to-end, rapidly turning new ideas into customer facing features

WHAT YOU BRING TO THE TABLE:

• 7+ years of experience as a Data Scientist
• Experience developing and owning production ML models and systems. Experience with LLMs, NLP, or information retrieval is a strong plus
• Strong proficiency in Python and experience with using using Python in production
• Experience working with big data technologies (e.g. Spark) and using ML Ops platforms (e.g. MLFlow)
• Experience with owning the ML process end-to-end: from gathering requirements to experimentation to productionisation, monitoring and optimization.
• Experience in leading medium-sized technical projects (3-9 months roadmap)
• Strong spoken and written communication skills in English
• Our AI&Data Science team expects 2-3 days in the office per week.

WHAT'S IN IT FOR YOU?

• Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
• Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
• Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches
• Competitive compensation and equity package.
• Flexible working hours, 28 vacation days and workation opportunities.
• Access to a training and development budget for continuous professional growth.
• Regular team events, game nights, and other social activities.
• Hybrid work environment. However, we love to build real connections and want to welcome everyone in our beautiful Berlin office on certain days.

Your recruiting process at Parloa:

Why Parloa?

Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York.

When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.

Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team .

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

Create a Job Alert

Interested in building your career at Parloa? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

If possible, please link your LinkedIn Profile here.

What is your salary expectation? *

Please also mention your ideal base/bonus split and on-target expectations.

When would you be able to start a new job? Or what is your notice period? *

Where would you like to work from? * Select...

We thrive in a hybrid work environment across our three hubs Berlin, Munich and New York. For select roles, we can offer greater flexibility, including fully remote options.

Will you require relocation? * Select...

Do you require visa sponsorship? * Select...

How good is your German? * Select...

How good is your English? * Select...

How do you identify? * Select...

For diversity purposes we'd like to ask you to declare your gender.

Please confirm that you have read our GDPR statement. * Select...