Senior Application Manager Microsoft M365 (m/f/d)

Simon-Kucher & Partners; Hamburg; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

Join a leading consultancy as a Senior Application Manager for Microsoft M365, where you will enhance business applications and support users in a collaborative, innovative environment. This role offers professional growth opportunities and a vibrant corporate culture.

Leistungen

Hybrid working

Daycare allowance

Corporate discounts

Wellbeing support

Healthy snacks and beverages

Qualifikationen

• Around 5 years of experience in Microsoft application management.
• Proven experience in developing and customizing applications within Microsoft 365.

Aufgaben

• Responsible for planning and implementing Microsoft M365 tools.
• Collaborate with stakeholders to enhance applications and drive adoption.
• Manage incident resolution and problem-solving processes.

Kenntnisse

Communication

Problem-Solving

Analytical Skills

Ausbildung

Bachelor's degree in Information Systems

IT Specialist Apprenticeship

Tools

Microsoft 365

SharePoint

Power Apps

Power Automate

Jobbeschreibung

Are you looking for an opportunity in a fast-growing, global IT team where collaboration, innovation, and a stakeholder-centric approach are priorities? As part of Simon-Kucher, our IT team operates globally as a trusted partner in the company’s journey towards success and navigates the ever-changing technological landscape. As a Senior Application Manager for Microsoft M365, you will support business owners using our applications through administration, maintenance, consulting, and actively shaping our employees' work environment.

What makes us special:

• Advance your career with exciting professional opportunities in our thriving company with a startup feel.
• Voice your unique ideas in a corporate culture defined by our entrepreneurial spirit, openness, and integrity.
• Feel at home working with our helpful, enthusiastic colleagues who have great team spirit.
• Broaden your perspective with our extensive training curriculum and learning programs (e.g., LinkedIn Learning).
• Speak your mind in our holistic feedback and development processes (e.g., 360-degree feedback).
• Enjoy our benefits, such as hybrid working, daycare allowance, corporate discounts, and wellbeing support (e.g., Headspace).
• Unwind in our break areas where you can help yourself to healthy snacks and beverages.
• See another side of your coworkers at our frequent employee events and highly anticipated company gatherings.

How you will create an impact:

• Be responsible for the planning, development, implementation, and operation of Microsoft M365 tools (SharePoint, Teams) and Power Platform applications (Power Apps, Power Automate, etc.).
• Collaborate with and consult stakeholders to understand business needs, recommend application enhancements, and drive the adoption of best practices.
• Participate in strategic planning to align Microsoft services with business goals, staying abreast of industry trends and emerging technologies.
• Define operational level agreements within the IT organization and ensure compliance with them.
• Oversee configuration and maintenance of Microsoft applications in close collaboration with the Simon-Kucher MS operations team.
• Ensure advanced technical support to end-users, addressing and resolving service-related issues within agreed service levels.
• Liaise with software vendors for support, updates, enhancements, and developments, ensuring service levels are met.
• Support and enhance knowledge management and digital collaboration based on Microsoft tools and solutions.
• Develop and deliver training sessions for end-users (in collaboration with our Learning & Skill development team), create detailed documentation, and maintain up-to-date knowledge bases.
• Manage incident resolution and problem-solving processes, conducting root cause analysis and implementing preventive measures.

About you:

• Apprenticeship as an IT specialist or bachelor’s degree in information systems, computer science, IT, or a related field.
• Around 5 years of experience in Microsoft application management or a similar role.
• Proven experience in developing and customizing applications within the Microsoft 365 environment, including SharePoint, Power Apps, and Power Automate.
• Experience with SaaS enterprise software solutions and cloud technologies.
• Familiarity with integration scenarios, process automation, and API management.
• Advanced communication skills to effectively convey technical information to non-technical stakeholders and collaborate with cross-functional teams.
• A keen focus on user satisfaction, understanding their needs, and ensuring applications meet their expectations.
• Strong analytical, problem-solving, and organizational skills.
• Proficient in both spoken and written English to effectively communicate within international teams, vendors, and stakeholders.

Interested? Click the 'Apply now' button to submit your application. Please note, for data protection reasons, we cannot accept applications via email.

Would you like to learn more about us and our culture? Click here to watch our recruitment video.

About Simon-Kucher

Simon-Kucher is a global consultancy with over 2,000 employees in 30+ countries. Our focus is on unlocking better growth to drive measurable revenue and profit for our clients. We optimize every lever of their commercial strategy—product, price, innovation, marketing, and sales—based on deep customer insights. With 40 years of experience, we are regarded as the world’s leading pricing and growth specialist. Visit us at simon-kucher.com.

We value diversity, equity, and inclusion, creating an environment where our people feel valued, authentic, and impactful. When we get that right, remarkable things happen—people grow faster, innovate, and create better outcomes for everyone—our people, clients, and business.

Your personal contact:

recruitment.germany(at)simon-kucher.com

Please submit your application exclusively via the “Apply now” button!