Senior Application Engineer

TN Germany; Düsseldorf; Vor Ort; USD 100.000 - 110.000; Vollzeit

Zusammenfassung

An established industry player is seeking a dynamic individual to join their team in a full-time role focused on technical support and customer relations. This position offers a unique opportunity to engage with clients, lead technical projects, and contribute to the development of innovative testing methods. With a strong emphasis on collaboration and customer satisfaction, you will play a key role in optimizing service processes and enhancing product application training. Join a diverse and inclusive workplace where your skills and contributions will make a significant impact on sustainable growth and industry advancements.

Qualifikationen

• 3 to 5 years of experience in an adhesive environment.
• Strong customer relations and interpersonal skills are essential.

Aufgaben

• Participate in test standard validations and train lab personnel.
• Lead internal and external technical requests and projects.

Kenntnisse

Mechanical Engineering

Chemical Engineering

Material Science

Customer Relations

Leadership

Customer Support

Ausbildung

B.S. Degree in Mechanical or Chemical Engineering

B.S. Degree in Material Science

Jobbeschreibung

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants, and functional coatings. With our trusted brands, our cutting-edge technologies, and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

YOUR ROLE

• Participate in test standard validations, training others (e.g. lab personnel, marketing, sales) and internal presentations
• Apply consultative skills when interacting with customers to build trust and transparency in managing their incidents
• Participate in customer presentations and consult them on best-practices applied in the respective field
• Communicate with and consult Application Engineering field roles, KAMs, project teams, and customers
• Lead internal and external technical requests and projects
• Standardize and develop new test methods leveraging a wide range of analytical test methods (destructive/non-destructive testing)
• Leverage customer feedback to drive optimization in customer service and testing processes

YOUR SKILLS

• B.S. Degree in Mechanical or Chemical Engineering, Material Science
• 3 to 5 years of demonstrated related experience, preferably in an adhesive environment
• Strong customer relations and interpersonal skills
• Proven leadership, sense of urgency, self-starter – takes the initiative
• Customer support experience (providing product application training)
• Potential for up to 15% travel
• Comfortable commuting on-site to our Santa Clara office

The salary for this role is $100,000.00 - $110,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range may also be modified in the future.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics. We welcome all applications.

JOB ID: 24072714

Contract & Job type: Regular - Full Time

Contact information for application-related questions:

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.