Senior Application Analyst (all genders) - Inklusiver Job

Serrala Group GmbH; Berlin; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A leading financial software company is hiring for a role focused on SAP user support, enhancing software for credit management, and ensuring customer satisfaction. Ideal candidates will possess a background in IT or relevant degrees, coupled with strong analytical skills and a commitment to quality service. Join a dynamic workplace that values innovation and continuous learning.

Qualifikationen

• Professional experience in the SAP environment; experience in credit management is an advantage.
• Experience as an application supporter is a plus.

Aufgaben

• Provide SAP user support for national and international customers.
• Handle customer inquiries regarding software solutions for credit management.
• Receive, resolve, and document error reports.

Kenntnisse

Analytical skills

Cross-functional collaboration

Independence

Quality-oriented working style

Service-oriented working style

Very good German skills

Very good English skills

Ausbildung

Completed vocational training in IT

Relevant university degree

Jobbeschreibung

Serrala is a global player in the financial software industry with nearly four decades of experience in empowering businesses to optimize their financial operations. Our core strength lies in our solutions that are designed to make financial processes easier, more efficient, and smarter.

With a substantial client base of over 2,500 clients in over 70 countries worldwide, we have earned the trust of a diverse global community that trusts our innovation.

If you're curious to dive deeper and explore the work we do, we encourage you to take the next step by applying for a position with us!

Your Day to Day :

• SAP user support for our national and international customers
• Handling customer inquiries regarding our software solutions in the area of credit management - including conducting online software analyses with the customer
• Receiving, resolving, and documenting error reports
• Configuring our software to meet user requirements
• Conducting software tests and implementing adjustments

Qualifications :

• Completed vocational training in IT or a commercial field, or a relevant university degree
• Professional experience in the SAP environment; experience in credit management is an advantage
• Experience as an application supporter is a plus
• High level of personal responsibility and above-average commitment
• Strong analytical skills and enjoyment of cross-functional collaboration
• Independent, quality- and service-oriented working style
• Very good German and English skills (C1 level)

Why you'll love it here

Step into a dynamic, agile workplace where continuous learning is championed by leadership, and innovation in finance automation is fuelled by cutting-edge tech, AI integration, and strategic SAP transformation. We partner with the best to stay ahead - so you can too.

At our core, we're Reliable, Passionate, Empowering, and Enterprising - committed to lasting customer and employee relationships, bold innovation, and your growth every step of the way.

EEO Statement]

We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state or local laws.

To all recruitment agencies]

Serrala does not accept agency resumes. Please do not forward resumes to our job's alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.