Application Analyst (all genders)

Serrala; Berlin; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Serrala, a leader in financial software, is seeking a Senior Application Analyst in Berlin. This role involves providing user support in SAP, handling credit management inquiries, and configuring software to meet client needs. Candidates should have a strong IT background and great analytical skills, alongside proficiency in German and English.

Qualifikationen

• Professional experience in the SAP environment.
• Experience in credit management is an advantage.
• Very good German and English skills (C1 level).

Aufgaben

• Provide SAP user support for national and international customers.
• Handle customer inquiries regarding software solutions.
• Configure software to meet user requirements.

Kenntnisse

Analytical skills

Customer support

Collaboration

Quality-oriented

Ausbildung

Completed vocational training in IT

Relevant university degree

Jobbeschreibung

Senior Application Analyst (all genders)

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Location: Berlin

Contract: full time, indefinite

Serrala is a global player in the financial software industry with nearly four decades of experience in empowering businesses to optimize their financial operations. Our core strength lies in our solutions that are designed to make financial processes easier, more efficient, and smarter.

With a substantial client base of over 2,500 clients in over 70 countries worldwide, we have earned the trust of a diverse global community that trusts our innovation.

If you're curious to dive deeper and explore the work we do, we encourage you to take the next step by applying for a position with us!

Your Day to Day:

• SAP user support for our national and international customers
• Handling customer inquiries regarding our software solutions in the area of credit management – including conducting online software analyses with the customer
• Receiving, resolving, and documenting error reports
• Configuring our software to meet user requirements
• Conducting software tests and implementing adjustments

Qualifications:

• Completed vocational training in IT or a commercial field, or a relevant university degree
• Professional experience in the SAP environment; experience in credit management is an advantage
• Experience as an application supporter is a plus
• High level of personal responsibility and above-average commitment
• Strong analytical skills and enjoyment of cross-functional collaboration
• Independent, quality- and service-oriented working style
• Very good German and English skills (C1 level)

Why you’ll love it here

Step into a dynamic, agile workplace where continuous learning is championed by leadership, and innovation in finance automation is fuelled by cutting-edge tech, AI integration, and strategic SAP transformation. We partner with the best to stay ahead - so you can too.

At our core, we're Reliable, Passionate, Empowering, and Enterprising - committed to lasting customer and employee relationships, bold innovation, and your growth every step of the way.

EEO Statement

We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state, or local laws.

To all recruitment agencies

Serrala does not accept agency resumes. Please do not forward resumes to our job alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst and Information Technology

• Industries

  Software Development

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