Senior Advisor, AI Transformation and Automation

IONOS EN; Karlsruhe; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model with home office

Flexible hours (trust-based)

Subsidized canteen

Modern office with good transport

Employee discounts

Employee events

Training & development

Health & wellness programs

Job summary

IONOS EN is seeking a Senior Advisor for AI Transformation to act as strategic and operational catalyst for our e-commerce division. You will drive the evolution of AI in customer journeys and order processes, ensuring teams stay at the forefront of AI-powered experiences.

You will empower teams, prototype AI-based workflows, translate business needs into technical specs for developers, and help scale AI across campaigns and internal tools.

Qualifications

• Several years in digital transformation, marketing technology or development with a clear focus on AI implementation.
• Hands-on builder who prototypes rapidly and explores AI tools in practice.
• Enabler mindset; able to explain AI logic to non-technical colleagues.

Responsibilities

• Empower operational experts; act as strategic advisor and hands-on implementer.
• Identify AI tools and integrate them into existing workflows.
• Advise on AI to enhance personalization and campaign effectiveness.

Skills

AI transformation experience

Strategic advisory

Hands-on prototyping

Vibe coding

Technical translation

English fluency

AI tools

Tools

AI tools

Job description

About IONOS

At IONOS, we don't just manage servers - we shape the digital future for more than 6.2 million customers worldwide with our solutions. As Europe's leading hosting provider and a pioneer in independent cloud solutions, we are building next-generation infrastructure - from sovereign cloud architectures and high-performance GPU clusters to integrated AI automation tools.

What drives us is digital sovereignty for Europe and real impact for small and medium-sized businesses (SMBs) as well as large enterprises. We work in agile teams, rely on transparent structures, and believe that excellence and innovation only emerge through true team spirit.

Are you passionate about the transformative power of artificial intelligence? We are looking for a Senior Advisor for AI Transformation to act as a strategic and operational catalyst for our e-commerce division. In this role, you will drive the evolution of AI in these areas and bridge the gap between cutting-edge innovation and practical implementation. You will ensure that our teams are at the forefront of AI-powered customer journeys and order processes.

Tasks

As a Senior Advisor, your mission is to empower our operational experts. You act as a strategic advisor, technical mentor and hands-on implementer - providing the tools, prototypes and knowledge our teams need to deliver excellence. Whilst the specialist departments retain responsibility for their results, you provide the AI-driven 'how' to complement their 'what'.

• Process transformation: Support our teams in improving efficiency in the areas of campaign ideation, creation and analysis by identifying the right AI tools and integrating them into existing workflows.
• Campaign effectiveness: Advise on the use of AI to enhance personalisation and effectiveness in campaigns and sales initiatives.
• Requirements engineering: Act as the lead for our internal tools by defining clear, high-quality business requirements that are implemented by the development teams within our core infrastructure.
• Prototyping & "Vibe Coding": Get hands-on and create functional prototypes of AI-based processes using internal/external tools and natural language coding to prove concepts and validate requirements.

Qualifications

Experience: Several years' experience in digital transformation, marketing technology or development, with a clear focus on AI implementation.

Hands-on builder: You don't just advise; you build. You're comfortable with 'vibe coding', rapid prototyping and diving deep into AI tools to see what works in practice.

The 'enabler' mindset: You are a natural facilitator who finds fulfilment in helping others succeed. You can explain complex AI logic to non-technical colleagues with ease.

Technical Translator: You possess a strong ability to translate business requirements into precise technical specifications for external development teams.

Language: Fluency in English is essential; German or other European languages are a plus.

Benefits

• Hybrid working model with home office option.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.

Application Note

We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.