Senior Account Manager - ECM

Overview

The Senior Account Manager is responsible for generating revenue and attaining their quota by selling the company's software and services to new customers in a designated territory or industry.

What you will be doing

• Develop a comprehensive sales plan to meet/exceed established quota
• Research and identify target customers
• Prospect and develop business relationships with potential customers
• Leverage knowledge and experience to educate potential customers on the benefits of the company’s solution
• Record all customer account information in the CRM, including opportunities, commitments, significant conversations, customer visits or sales calls
• Support sales solution engineers in the development and presentation of software demonstrations to potential customers
• Provide information and support the Request for Proposal (RFP) process
• Ensure effective transition of new prospects/end-users from pre-sale process to implementation; remain actively involved in process
• Develop and communicate accurate sales forecasting on a real-time basis
• Develop and maintain pipeline
• Evaluate new lead prospects generated by sales associates and qualify as genuine sales opportunities, as appropriate
• Actively contribute ideas to improve sales process and overall growth and quality of the sales team
• Continue to grow knowledge and awareness of best practices and market trends

What will make you successful

• Associate's Degree or equivalent experience
• Experience in sales
• Microsoft Windows and Office proficient
• Demonstrated ability to establish rapport and gain the trust of others
• Strong at gaining consensus across multiple departments and leadership levels
• Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
• Highly organized and experienced at successfully multi-tasking
• Self-motivated with the ability to manage work to completion with minimal oversight
• Strong collaboration skills, applied successfully within team as well as with other areas
• Up to 50% travel time required
• Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job