Senior Account Manager DACH

Stibo Systems; Hamburg; Hybrid; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Senior Account Manager to drive revenue growth by managing key accounts in the DACH region. This role focuses on upselling software products and ensuring customer satisfaction through strategic account management. The ideal candidate will have over 10 years of experience, a strong sales background, and the ability to build lasting relationships. With a commitment to work-life balance and a hybrid work model, this company fosters a supportive environment for its employees. Join a dynamic team that values creativity and analytical thinking, and make a significant impact in the realm of data management solutions.

Leistungen

Flexible hybrid work model

Global days off

Learning days

Volunteer days

Well-being activities

Access to learning platforms like Udemy

Qualifikationen

• 10+ years of experience in account management and sales.
• Proven track record of managing and closing large deals.

Aufgaben

• Manage and expand relationships with key strategic accounts.
• Identify opportunities for upselling and cross-selling.

Kenntnisse

Account Management

Sales Growth

Customer Success

Negotiation

Market Insights

Communication Skills

Problem-Solving Skills

Fluency in German

Fluency in English

Ausbildung

Bachelor’s degree in business administration

Tools

CRM software (e.g., Salesforce)

Microsoft Office Suite

Jobbeschreibung

As a Senior Account Manager at Stibo Systems, you will be responsible for managing and expanding relationships with our largest and most complex clients in the DACH region. Your primary focus will be on upselling and cross-selling our software products to existing strategic customers, ensuring their continued satisfaction and driving revenue growth.

The right profile can be placed anywhere in Germany.

The job

Your primary focus will be Key Account Management driving forward enterprise and tactical customer revenue-generating activities/projects, selling as a primary focus software licenses and advisory services delivered via Stibo Systems Professional Service organization.

In addition to your main duties, you will be responsible for the day-to-day administration and strategic account management of Enterprise Customers within Stibo Systems DACH portfolio. Travelling to customers from time to time is expected.

Key Responsibilities

• Account Management: Build and maintain strong, long-lasting relationships with key strategic accounts.
• Sales Growth: Identify and pursue opportunities to upsell and cross-sell Stibo Systems' software products to existing clients.
• Customer Success: Develop a trusted advisor relationship with key stakeholders and executive sponsors, ensuring the successful delivery of our solutions according to customer needs and objectives.
• Forecasting & Reporting: Accurately forecast sales and track key account metrics, providing regular updates to internal stakeholders.
• Negotiation: Negotiate contracts and close agreements to maximize profits while ensuring customer satisfaction.
• Market Insights: Stay informed about industry trends and competitive landscape to provide strategic insights and feedback to the company.
• Collaboration: Work closely with Sales, Marketing, and Product teams to ensure alignment and support for account growth initiatives.

Qualifications/Skills

• +10 years’ experience in a similar role
• Proven track record in creating, managing and closing 7-digit deals.
• Bachelor’s degree in business administration, or a related field.
• Strong communication, negotiation, and problem-solving skills.
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Great network in industries such as Retail, Manufacturing, CPG, or Distribution.
• Expertise in value-based selling and various sales methodologies.
• Experience in Product Information Management, Master Data Management, or Data Management solutions.
• Fluency in German and English is required.
• Willingness to travel within the DACH region as needed.

We offer

• We care about our colleague’s work-life balance, and we offer flexibility through a hybrid work model. We offer “MindFUL” and “MindFuel” days which are global days off and learning days, volunteer days and much more.
• International: A growing global company, worldwide career opportunities, multicultural teams and access to learning platforms like Udemy.
• Well-being: A caring and inspiring environment, promoting a happy and healthy lifestyle through a wide range of facilities and activities.
• We create our own Software products and have a proven record of adding significant business value for our customers.

Join Stibo Systems, where we embrace 'All Kinds of Data Minds.'

Stibo Systems is a global company with Danish heritage. We empower businesses to become digital leaders through our AI-powered, SaaS-based multidomain master data management solutions. By connecting data across products, customers, suppliers and more, we drive growth, efficiency, and sustainability for our customers.

At Stibo Systems, our people are key to our success and you will find an environment that values creativity, curiosity, and analytical thinking. We're committed to making you feel trusted, invested in, and connected, fostering a workplace where every data mind thrives.

Interested?

We invite candidates for interviews on a continuous basis, so please apply as soon as possible.

Should you have questions about the position, you are also welcome to contact Hiring Manager, Sascha Orth, on [e-mail].

We value diverse perspectives and skills. Even if you don’t meet every qualification listed in the ad, we encourage you to apply - what matters is your potential and unique skills.

We look forward to hearing from you!

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