Senior Account Manager all gender

Freaks 4U Gaming; Berlin; Vor Ort; EUR 50.000 - 80.000; Vollzeit

Zusammenfassung

Join a dynamic and innovative gaming agency as a Senior Account Manager, where you'll drive commercial success by managing key client relationships and delivering tailored strategic solutions. This role offers the opportunity to work with industry leaders, ensuring client satisfaction while achieving revenue targets. You'll be responsible for overseeing complex contract negotiations and maintaining high service levels, all while contributing to the growth of a globally recognized esports powerhouse. If you're passionate about gaming and excel in client management, this is the perfect opportunity for you!

Leistungen

Company Laptop

Meal Subsidies

Health & Wellbeing Programs

Hybrid Working Models

Employee Events

Public Transportation Ticket

Diversity Workshops

Training & Development

Qualifikationen

• Several years of experience in account management within an agency setting.
• Exceptional communication skills with the ability to manage project teams.

Aufgaben

• Full commercial responsibility and leadership for selected key clients.
• Identifying client needs and developing tailored customer plans.

Kenntnisse

Account Management

Client Relationship Management

Communication Skills

Critical Thinking

Problem-Solving

Sales Experience

Project Management

Ausbildung

Bachelor's Degree in Business Administration

Vocational Training in Marketing

Tools

Salesforce

Jobbeschreibung

As a Senior Account Manager you will play a pivotal role in driving the commercial success of Freaks 4U Gaming by managing and growing relationships with key clients. Your mission is to understand and anticipate client needs delivering strategic solutions that maximize business opportunities and profitability. You will act as a trusted advisor ensuring client satisfaction and fostering longterm partnerships. By maintaining strong communication ensuring smooth project and achieving financial targets you will contribute to the growth and global standing of Freaks 4U Gaming.

Key Responsibilities :

• Full commercial responsibility and leadership for selected key clients ensuring customer satisfaction and growth
• Identifying client needs and developing detailed datadriven and tailored customer plans including strategies to increase business volume market research and topnotch client management
• Achieving revenue and profitability targets continuously monitoring progress to ensure targets are met
• Building and maintaining strong longterm relationships with clients at executive levels throughout the sales cycle
• Identifying upselling opportunities and maximizing business potential for Freaks 4U Gaming

Additional Emphasis :

In this role you will ensure that all commercial and contractual terms within identified agreements are adhered to while managing complex contract negotiations with support from the legal team. You will oversee service level performance to ensure it is consistently measured delivered and reported in a timely manner. Taking full responsibility for communication and operational and strategic work with key clients you will independently prepare project and campaign briefs to guarantee flawless by service departments. Additionally you will be accountable for budget control and ensure profitability across all client projects. Be prepared for frequent travel including weekends to attend industryrelevant events and client meetings.

Your profile

Required Skills :

• Several years of experience in account management preferably within an agency setting
• Proven experience selling agency services based on client needs
• Exceptional communication skills with the ability to manage project teams autonomously
• Ability to prioritize tasks amidst competing demands
• Strong critical thinking and problemsolving skills
• Fluent in English (required); proficiency in German is a plus

Desired Skills :

• Bachelors degree in Business Administration Marketing Communications Economics or a related field or relevant vocational training
• Familiarity with the trends key players and market dynamics within the gaming and esports sectors which would be highly relevant to the role
• Ability to foster and maintain positive relationships with clients publishers and industry partners
• Skilled in creating and executing innovative strategies that enhance client and publisher experiences
• Strong ability to prioritize tasks and manage competing demands effectively
• Excellent critical thinking and problemsolving skills
• Willingness to travel as needed
• Proficiency in CRM tools (e.g. Salesforce) to manage client interactions and track business development efforts
• Experience in managing projects and executing sales strategies which can aid in organizing client engagements and strategic initiatives
• An open welcoming and international corporate culture
• Training and continuing education diversity workshops leadership and development and feedback talks
• Employee events like our summer party afterwork BBQs and access to Gaming Events
• Corporate benefits public transportation ticket & meal subsidies
• Company health & wellbeing programs
• Trustbased working time hybrid working models
• Standard equipment : company laptop company mobile phone benefits from our clients

Interested

We are looking forward to receiving your full application preferably via email in a PDF format containing a letter of motivation CV credentials as well as your start date (please no zip or Word files) .

Your contact person is Christine Laur.

Additionally we would be interested in receiving a creative gaming CV.

About us

Your Gateway into the Gaming Industry

Freaks 4U Gaming is a global esports and gaming agency network with roughly 250 employees worldwide. Headquartered in Berlin Germany with regional offices across Europe Asia Pacific and North America the company provides bestinclass services and scalable resultsdriven solutions.

Over the past 20 years Freaks has evolved into a 360degree esports and gaming powerhouse part agency part content creator and part community. Covering a multitude of disciplines such as strategic consultancy social media and community management tournament and event organization influencer marketing editorial and design Freaks also delivers stateoftheart broadcast solutions and digital media productions with over 5000m

of TV and livestream studio space in addition to industryleading production technology and equipment.

Freaks has built some of the most successful communities across a diverse portfolio of game titles as a leading league operator and content producer through its proprietary community platforms including 99Damage and Summoners Inn in the DACH region and 1pv for the French community and licensed esports ecosystems in collaboration with publishers including Prime League in the DACH region and the Northern League of Legends Championship in Northern Europe for the game League of Legends by Riot Games; VALORANT Challengers DACH VALORANT Challengers France for the game VALORANT by Riot Games; ESL National Championships and DreamHack festivals in Germany and France for ESL FACEIT Group.

As enablers we champion a diverse and inclusive gaming culture that knows no bounds and drive its development professionally and sustainably ensuring that it is rooted in our society.

Required Experience :

Manager

Key Skills

Business Development,Sales Experience,OEM,Account Management,Product Demos,Microsoft Powerpoint,Salesforce,Relationship Management,Sales Management,Customer relationship management,Enterprise Sales,negotiation