Senior Account Manager

Yealink; Frankfurt; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading company in Unified Communication & Collaboration Solutions seeks a Key Account Manager in Frankfurt. The role focuses on managing key enterprise accounts, driving retention and expansion, and collaborating closely with the sales team. Ideal candidates have 8+ years of experience in the UC industry, particularly in enterprise account management, and possess strong strategic sales skills.

Qualifikationen

• 8+ years of related working experience in the UC industry.
• Proven experience in enterprise account management.
• Strong understanding of channel structures.

Aufgaben

• Manage key account customer base and oversee commercial aspects.
• Drive customer retention and expansion with quarterly targets.
• Collaborate with the sales team to develop effective strategies.

Kenntnisse

Customer Retention

Account Management

Sales Strategy

Enterprise Account Management

Jobbeschreibung

This role is mainly responsible for large enterprice accounts.

About the Company : Yealink (Stock Code : 300628) is a global-leading provider of Unified Communication & Collaboration Solutions specialized in video conferencing, voice communications, and collaboration, dedicated to helping every person and organization embrace the power of Easy Collaboration, High Productivity . https : / / www.yealink.com / en

About the Role : The role involves managing key account customers and driving customer retention and expansion while collaborating with the sales team to develop effective strategies.

Responsibilities :

• Take care of the key account customer base, overseeing all commercial aspects, including upselling and customer retention.
• Drive Customer Retention & Expansion, aiming to increase the net retention of your business book with quarterly revenue targets.
• Manage and cultivate long-term partnerships with key accounts.
• Collaborate closely with the Channel Sales Team to develop effective sales strategies and actionable plans.
• Lead the complete sale cycle, from outbound lead generation to successfully closing deals.
• Act as the point of brand and category expertise for key account customers, serving as a trusted business advisor.

Qualifications :

• 8+ years of related working experience in the UC industry.
• Experience in presenting to and interacting with senior management of organizations.
• Strong understanding of the channel structure.
• Experience in working with Enterprise accounts (over 1,000 employees).

Pay range and compensation package : Competitive salary based on experience.

Equal Opportunity Statement : We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.