Senior Account Director - Retail Software

Stott and May; Essen; Hybrid; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

A leading global AI software company seeks a Key Account Director for their Enterprise Retail division. This role involves managing strategic accounts, driving growth, and ensuring client satisfaction. The ideal candidate is experienced in account management, excels at relationship-building, and has a client-focused approach.

Leistungen

Competitive salary and benefits package

Flexible hybrid working model

Collaborative and inclusive work environment

Access to latest technologies and tools

Qualifikationen

• Extensive experience managing large accounts in retail or technology sectors.
• Proven track record of driving growth and client satisfaction.
• Strong ability to build trusted advisor relationships.

Aufgaben

• Manage 1-2 large strategic accounts in the Grocery Sector.
• Develop and execute strategic account plans.
• Monitor account performance and address client issues.

Kenntnisse

Account Management

Relationship-Building

Strategic Thinking

Client Focus

Jobbeschreibung

My client is a leading global AI software company, recruiting for a Key Account Director within their Enterprise Retail division. You will manage 1-2 large strategic accounts in the Grocery Sector. Your role will be pivotal in strengthening client relationships, driving account growth, and ensuring alignment with our clients' business objectives.

Job Description

• Build and maintain strong, long-term relationships with key stakeholders in your assigned accounts, serving as a trusted advisor.
• Collaborate with internal teams, including sales, product, and customer success, to deliver tailored solutions that meet client needs and objectives.
• Develop and execute strategic account plans that drive growth, maximize client satisfaction, and ensure the successful adoption of solutions.
• Monitor account performance, identifying opportunities to enhance client engagement and introduce additional products or services.
• Address and resolve any client issues or challenges, ensuring a high level of client satisfaction and successful outcomes.

What You’ll Bring

• Account Management Experience: Extensive experience managing large accounts, ideally within the retail or technology sectors, with a proven track record of driving growth and client satisfaction.
• Relationship-Building Skills: Strong ability to build and nurture trusted advisor relationships with senior client stakeholders.
• Strategic Thinking: Excellent strategic planning and execution skills, with the ability to align solutions with client business goals.

Client Focus: A proactive and client-centric approach, with a dedication to understanding and addressing client needs.

What We Offer

• Competitive salary and benefits package designed to attract and retain top talent.
• Flexible hybrid working model to support a healthy work-life balance.
• Collaborative and inclusive work environment that values diversity and teamwork.
• Access to the latest technologies and tools to enhance your work and skills.
• A chance to make a tangible impact on cutting-edge AI solutions driving the future of the retail industry.