Seasonal Sales Associate (24 working hours) (f/m/d)

Patagonia; Berlin; Vor Ort; EUR 20.000 - 40.000; Teilzeit

Zusammenfassung

A leading outdoor apparel company in Berlin seeks a passionate individual for a part-time role focused on customer engagement and environmental advocacy. You will assist customers and contribute to the store's operation while promoting local environmental initiatives. Ideal candidates will have a love for the outdoors and experience in customer service. This is a seasonal position lasting until December 2025.

Qualifikationen

• A love of the outdoors.
• Demonstrated service experience preferred.
• Ability to deal with ambiguity.
• Accuracy with money handling.

Aufgaben

• Welcome, assist, and engage customers.
• Meet specific customer needs.
• Support grassroots environmental groups.
• Contribute to store success through various tasks.
• Perform daily store operations.

Kenntnisse

Customer service experience

Fluency in English

Fluency in German

Problem-solving

Teamwork

Passion for the environment

Jobbeschreibung

Patagonia is an outdoor apparel company founded in 1973. At a time when all life on earth is under threat of extinction, we aim to use the resources we have—our business, our investments, our voice and our imagination—to influence changes needed to protect our planet. A registered B Corporation and founding member of 1% for the Planet, Patagonia is recognised internationally for its commitment to product quality and environmental activism, contributing over $145 million in grants and in-kind donations to thousands of grassroots environmental groups around the world.

Your role:

We are in business to save our home planet. You’ll be helping us achieve this by creating an amazing experience for our customers and making a positive impact in the community, using the store as a vehicle for change and acting as a brand advocate inside and outside of the store. Our stores support local environmental groups with donations, volunteers, advocacy, and events that provide a platform to share and engage in activism and you will be a part of it.

Main tasks:

• Welcome, assist, and engage customers by providing a positive experience for everyone who comes in, ensuring that the customer’s needs are understood and met.
• Understand and meet the specific needs of each customer with kindness and creativity, making sure every person is treated with equal respect and professionalism.
• Share your knowledge of core sports and products and your passion for the environment to provide support to grassroots environmental groups and create engagement with our customers.
• Contribute to a team that is responsible for the store’s success through customer service, merchandising, operations, events, and environmental activism.
• Perform daily store operations: checking and replenishing stock whenever necessary, operating the cash register, as well as opening and closing it, merchandise the store during downtimes (folding, hanging, steaming and stocking), etc.

What we’re looking for:

• A love of the outdoors.
• A passion for saving our home planet and making a positive impact through your work.
• A colleague with demonstrated service experience, who thrives in a team-based atmosphere.
• Enthusiasm and interest in learning about our products, values and history. Passion about the environment and caring for others.
• A colleague who deals well with ambiguity, learns on the fly, demonstrates sound judgment, and solves problems creatively.
• Accuracy with money handling and register use.
• Language skills: fluent in English and German

It’s a plus if you also have the following:

• Experience working in the retail and/or outdoor industry.
• If you participate in and appreciate our core sports (climbing, skiing, snowboarding, surfing, fly fishing, mountain biking, trail running) it will be a plus.

Other important details:

This is a Seasonal fixed-term part-time position based in Berlin store until the end of December 2025.

We strive to make unbiased decisions and to offer a great experience to every person who applies for a role at Patagonia. Our interviews include standardized questions that focus on the aspects that are important for success in the role.

At Patagonia, we commit to becoming an anti-racist company that leads by example. This means doing the work to be inclusive and equitable, across all aspects of our business.

Every person who applies to join Patagonia receives equal employment opportunities, and we value a welcoming environment where each member of our EMEA team feels included, respected and empowered, regardless of their race, colour, religion, gender, gender identity or expression, sexual orientation, civil status, national origin, disability or age.

At Patagonia, we strive to have inclusive representation within our organisation and embrace a diverse mix of talent to contribute to our culture. We actively seek applications from Black and People of Colour (BPOC) and other underrepresented groups.

Please make sure that your CV and cover letter are in English.

Disclaimer for recruitment agencies:

Thanks for your interest in supporting us for this role, but we don’t accept unsolicited CVs from recruitment agencies