Scrum Master for Cloud Network Operations
About the job Scrum Master for Cloud Network Operations
Description
We are seeking a highly motivated and technically savvy Scrum Master to drive agile practices across our Infrastructure and Network Engineering teams. This role is responsible for enabling team agility, removing impediments, and fostering a culture of continuous improvement within teams focused on networking, compute, storage, and cloud infrastructure services. Ideal candidates will bring strong knowledge of infrastructure technologies, hands-on familiarity with agile delivery in engineering-heavy environments, and a passion for operational excellence.
E4 - Principle Consultant (Minimum IT Experience 3-6 years)
Scope of Services / Deliverables
- Key Responsibilities:
- Agile Facilitation & Coaching:
- Facilitate all Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Serve as servant leader and agile coach for 12 scrum teams focused on infrastructure automation and modernization.
- Drive adoption of Agile/Scrum best practices tailored to the infrastructure domain, ensuring consistency across hybrid (hardware/software) environments.
- Program Delivery & Execution Support:
- Partner with network engineers, architects, automation teams, and TPMs to ensure technical clarity and alignment of sprint goals.
- Support the delivery of key initiatives such as network transformation, hardware lifecycle management, IaC automation, and cloud connectivity projects.
- Coordinate execution across Jira boards and GitHub Projects to maintain transparency, ownership, and cross-team accountability.
- Risk, Dependency, and Impediment Management:
- Identify and manage cross-team and system-level dependenciesespecially involving hardware provisioning, access controls, or vendor escalations.
- Proactively resolve impediments to protect the teams sprint commitment and velocity.
- Metrics and Continuous Improvement:
- Leverage Agile metrics (velocity, burndown, throughput, lead time) using tools such as Jira dashboards and GitHub Projects insights to assess team health and identify bottlenecks.
- Lead sprint retrospectives with a focus on actionable follow-up and continuous improvement loops.
Skills
- Required Qualifications:
- 5+ years of experience as a Scrum Master or Agile Coach, with at least 2 years supporting infrastructure or network engineering teams.
- Strong working knowledge of infrastructure and platform technologies including:
- o Networking (routing, switching, VPNs, load balancing, firewalls)
- o Cloud IaaS and virtualization (AWS, Azure, GCP, VMware)
- o Infrastructure as Code and automation (Ansible, Terraform, GitHub Actions, scripting with Python/Bash)
- Experience operating within GitHub Projects and Jira to manage workflows, backlogs, epics, and milestones.
- Certified Scrum Master (CSM), SAFe Scrum Master (SSM), or equivalent certification.
- Deep experience with agile frameworks and hybrid delivery models (Scrum, Kanban, SAFe).
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- Preferred Qualifications:
- Background in Computer Science, Networking, Systems Engineering, or related technical discipline.
- Prior experience supporting Infrastructure-as-Code (IaC) or Network Automation teams.
- Familiarity with CI/CD, DevOps culture, and Agile portfolio management.
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- Key Competencies:
- Technical fluency with infrastructure and cloud-native networking topics.
- Ability to translate technical delivery into agile frameworks with measurable outcomes.
- Strong communication and facilitation skills across senior engineers, managers, and stakeholders.
- Self-starter who thrives in matrixed, cross-functional environments with minimal oversight.
- Capable of influencing without authority and cultivating a psychologically safe, accountable team culture.