SAP Order-to-Cash Value Stream Lead (f/m/d)

W. L. Gore & Associates; Bayern; Hybrid; EUR 110.000 - 160.000; Vollzeit

Benefits dieser Stelle

Hybrid work arrangement

Stock Ownership Plan

Profit-sharing potential

Competitive total rewards

Zusammenfassung

Gore Fabrics seeks a Global OTC Value Stream Lead to transform end-to-end Order-to-Cash processes using SAP S/4HANA and related digital solutions. You will drive governance, standardization, and strategic initiatives across regions, partnering with Sales Ops, Finance, Supply Chain, and IT to deliver scalable OTC capabilities.

This role combines business transformation, Sales Operations enablement, and process expertise, with hybrid work availability in Germany.

Qualifikationen

• Bachelor’s degree in Business, Information Systems, Finance, or related field or equivalent work experience.
• 10+ years of OTC, Sales Operations, ERP transformation, or related business process leadership roles.
• 5+ years of SAP S/4HANA OTC processes and integration with Finance, Supply Chain, CRM, and related systems.
• Experience leading global process standardization, SAP implementations, or business transformation initiatives.
• Proven ability to influence cross-functional stakeholders and lead in complex global environments.
• Strong business process analysis, problem-solving, and communication skills.
• Ability to travel up to 10% domestically and internationally.

Aufgaben

• Lead the global OTC value stream strategy, governance, and process standardization across regions within Fabrics.
• Partner across Sales Operations, Salesforce Team, Supply Chain, Finance, Digital, Enterprise Architecture, and Cross-OpCo SAP teams to align global OTC processes, business capabilities, and SAP S/4HANA solutions.
• Define and enable scalable future-state OTC processes supporting growth, operational excellence, and customer experience.
• Drive end-to-end OTC capabilities including customer onboarding, order management, fulfillment, billing, customer service, and commercial integrations.
• Provide leadership for SAP S/4HANA OTC design, deployment, testing, and continuous improvement initiatives.
• Lead OTC stabilization activities during implementation, Go-Live, and Hypercare phases, including issue escalation, cross-functional coordination, and transition to support organizations.
• Monitor operational KPIs and identify opportunities for process optimization, automation, and simplification.
• Coach business process specialists and support organizational readiness, adoption, and continuous improvement initiatives.

Kenntnisse

Cross-functional leadership

Business process analysis

Stakeholder influence

Communication

Ausbildung

Bachelor's degree in Business/IS/Finance

Tools

SAP S/4HANA

Salesforce

Jobbeschreibung

About The Role

As the Global Order-to-Cash (OTC) Value Stream Lead, you will partner with business leaders to transform and standardize end-to-end OTC processes, leveraging SAP S/4HANA and related digital solutions to support Gore Fabrics' strategic objectives.

About The Role

As the Global Order-to-Cash (OTC) Value Stream Lead, you will partner with business leaders to transform and standardize end-to-end OTC processes, leveraging SAP S/4HANA and related digital solutions to support Gore Fabrics' strategic objectives. This role provides strategic leadership for OTC business capabilities, processes, and technology solutions across Gore Fabrics and broader enterprise transformation initiatives. It combines business transformation, Sales Operations enablement, and process expertise to deliver scalable, standardized, and business-focused OTC capabilities across regions and operating companies. You will collaborate closely with business stakeholders, Sales Operations, Digital/IT teams, solution architects, functional experts, and implementation partners to define and implement future-state processes that improve operational performance and customer experience. While supporting SAP S/4HANA implementation and sustainment activities, the primary focus is driving business transformation, process governance, harmonization, and commercial effectiveness through SAP and complementary platforms such as Salesforce. This position is located in Putzbrunn, Germany with the possibility of a hybrid work arrangement.

Responsibilities

• Lead the global OTC value stream strategy, governance, and process standardization across regions within Fabrics in collaboration with other OpCos.
• Partner across Sales Operations, Salesforce Team, Supply Chain, Finance, Digital, Enterprise Architecture, and Cross-OpCo SAP teams to align global OTC processes, business capabilities, and SAP S/4HANA solutions.
• Define and enable scalable future-state OTC processes supporting growth, operational excellence, and customer experience.
• Drive end-to-end OTC capabilities including customer onboarding, order management, fulfillment, billing, customer service, and commercial integrations.
• Provide leadership for SAP S/4HANA OTC design, deployment, testing, and continuous improvement initiatives.
• Lead OTC stabilization activities during implementation, Go-Live, and Hypercare phases, including issue escalation, cross-functional coordination, and transition to support organizations.
• Monitor operational KPIs and identify opportunities for process optimization, automation, and simplification.
• Coach business process specialists and support organizational readiness, adoption, and continuous improvement initiatives.

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Supply Chain, Finance, or related field OR equivalent work experience in lieu of a degree.
• Minimum of 10 years of experience in OTC, Sales Operations, ERP transformation, or related business process leadership roles.
• Minimum of 5 years of SAP S/4HANA OTC processes and integration with Finance, Supply Chain, CRM, and related systems.
• Experience leading global process standardization, SAP implementations, or business transformation initiatives.
• Proven ability to influence cross-functional stakeholders and lead in complex global environments.
• Strong business process analysis, problem-solving, and communication skills.
• Ability to travel up to 10% domestically and internationally.

Desired Qualifications

• Experience serving as a Global Process Owner, Value Stream Lead, or Business Transformation Lead.
• Experience with SAP S/4HANA Go-Live, Hypercare, and AMS transition models.
• Familiarity with SAP best practices, Agile/Lean methodologies, and process automation initiatives.
• Experience in manufacturing or complex global supply chain environments.
• SAP certification and/or MBA preferred.

This position offers a hybrid work arrangement in the country from which the Associate is employed. Eligibility is dependent on the responsibilities of the role and business needs, and the Associate must agree to comply with Gore’s work arrangement policies.

What We Offer

Our success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow. We provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise; we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for "profit-sharing". Learn more at gore.com/careers/benefits

Gore is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a protected veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations.