SAP IS-Retail Technical Architect

Stefanini EMEA; Köln; Remote; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

A leading company in the technology sector is seeking a remote or hybrid SAP IS-Retail Technical Architect. This role requires extensive experience in SAP functionalities, focusing on retail environments, while ensuring integration with various systems and compliance with standards. Ideal candidates will have strong troubleshooting skills and a track record of successful project outcomes.

Qualifikationen

• 8+ years of SAP experience, including 5+ in IS-Retail.
• ITIL Foundation certification required or commitment to obtain.

Aufgaben

• Resolve L2 / L3 incidents for SAP IS-Retail modules.
• Monitor critical batch jobs and interface health.
• Lead workshops for continuous improvement.

Kenntnisse

SAP functional experience

Debugging skills

Integration knowledge

Fluency in English

Experience with ITSM tools

Ausbildung

Bachelor's degree in Information Systems, Supply Chain, Business, Engineering

SAP Certified Application Professional - SAP S / 4HANA for SAP Retail

Jobbeschreibung

Position : SAP IS-Retail Technical Architect

Location : Europe Remote / Hybrid

Required Skills & Experience

• 8+ years of SAP functional experience, with at least 5+ in SAP IS-Retail AMS or production support.
• Proven expertise configuring and supporting at least three core Retail areas (Article / Site Master, Pricing & Promotions, Merchandise Distribution, POSDTA / CAR, Allocation, Markdown, Omnichannel).
• Experience with at least one S / 4HANA Retail or Fashion Management support engagement (preferably 1909 or later).
• Hands-on debugging skills / basic ABAP (tables, BADIs, user-exits, IDocs) and Fiori troubleshooting.
• Strong integration knowledge with SD, MM, FI, EWM / TM, CAR, 3rd-party POS, and e-commerce platforms.
• Track record of meeting SLA and availability targets in high-volume retail environments (e.g., Black Friday, Holiday peaks).
• Experience with ITSM tools (ServiceNow, Remedy, Solution Manager ITSM) and ChaRM.
• ITIL Foundation certification or commitment to certify within 6 months.
• Fluency in English; proficiency in additional EMEA languages (German, French, Spanish, Arabic, Polish, etc.) is highly desirable.
• Eligibility to work in the EU / EMEA and participate in on-call rotations.
• Experience in POSDM system, integration between POSDM and ECC / S4, data migration in ECC and S/4, data handling in ECC for POS sales, configuration and issue resolution in POS, article master data, article types and hierarchy, site configurations, promotions, IDoc management, error handling of IDocs, ECC and POS/ECC enhancements and configurations.

Education & Certifications

• Bachelor's degree in Information Systems, Supply Chain, Business, Engineering, or equivalent.
• SAP Certified Application Professional - SAP S / 4HANA for SAP Retail for Merchandise Management or ECC IS-Retail (desired).
• Agile / Scrum, Prince2, or PMP certification is advantageous.

Key Responsibilities :

• Resolve L2 / L3 incidents and service requests for IS-Retail modules (MM-PUR, MM-IM, SD, Retail Pricing, Promotions, Allocation, POSDTA, CAR, etc.) within SLAs.
• Perform root-cause analysis, propose fixes, document knowledge articles, and prevent recurrence (Problem Management).
• Monitor critical batch jobs and interface health (PI / PO, CPI, MQ, Kafka).

Minor Enhancements & Change Releases

• Gather business requirements, write Functional Specifications, configure and test CRs (pricing tactics, new sites, hierarchies, promotion types, markdown rules, stock-transfer scenarios).
• Coordinate with ABAP / Fiori, Integration, and Basis teams; manage transports through ChaRM / CTS+; perform regression testing during releases.
• Optimize processes and systems, analyze ticket trends and KPIs, recommend automation (Fiori Retail apps, BTP extensions, CAR POSDTA 3.0, MIM, OAA).
• Benchmark new S / 4HANA Retail features and plan value-realization roadmaps (e.g., Advanced Returns, Unified Demand Forecast, Replenishment).
• Lead workshops for continuous improvement with various teams.

Governance, Compliance & Security

• Enforce ITIL v4 processes; ensure audit readiness (SOX, GDPR, PCI-DSS).
• Maintain change controls, authorizations, data governance, and evidence documentation.
• Participate in disaster recovery drills, provide RCA and corrective actions, mentor junior analysts, liaise with vendors, and support pre-sales activities.

Core Functional Scope

• Master & Foundation: Article, Site, Merchandise Hierarchy, Listing, Allocation, Assortment.
• Retail Pricing, Markdown, Promotions, Bonus Buy.
• Retail Purchasing, Vendor Collaboration, Allocation, Distribution, Store Orders, Cross-Docking, F&R / Fashion Allocation.

Sales & Store Operations

• POSDTA / TPOM / CAR Inbound & Outbound, Sales Audit, Stock Ledger, Returns, Omnichannel ATP / OAA, Gift Cards & Loyalty.

Inventory & Logistics

• Inventory Management, Physical Inventory, Site-to-Site STOs, Merchandise Distribution, EWM / TM integration.

Analytics & Digital

• SAP CAR (POSDTA, Demand Forecast, Analytics Cloud), BW / 4HANA reporting, Fiori Apps, BTP extensions.