SAP dCEM (Digital Customer Engagement Manager)

Axiom Software Solutions Limited; Deutschland; Remote; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

A leading company seeks a C1 German-speaking SAP Customer Engagement Manager in Germany. The role focuses on managing customer relationships with SAP platforms, offering technical guidance, and coordinating with SAP teams. This remote position provides growth opportunities in SAP technologies and requires strong SAP landscape knowledge and customer engagement skills.

Leistungen

Internal training and learning resources

Growth opportunities in SAP technologies

Qualifikationen

• Minimum 5+ years of SAP Basis experience.
• 2+ years of cloud knowledge (Solution Management, Consulting, or Delivery).
• Good understanding and hands-on experience with S/4 HANA and HANA databases.

Aufgaben

• Provide technical guidance on architecture and landscape issues.
• Support sales and onboarding.
• Manage critical customer situations and ensure customer success.

Kenntnisse

SAP Basis

Cloud knowledge

S/4 HANA

SAP Upgrade & Migration

SaaS integrations

AWS

Azure

GCP

Jobbeschreibung

Social network you want to login/join with:

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Client:

Axiom Software Solutions Limited

Location:

de, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

186525803f57

Job Views:

3

Posted:

23.06.2025

Expiry Date:

07.08.2025

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Job Description:

This position is for a C1 German-speaking SAP Customer Engagement Manager based in Germany, working remotely. The role involves understanding customer SAP landscapes, facilitating solutions, and coordinating with SAP backend support teams on the SAP RISE platform. The manager acts as the primary SPOC for RISE customers, engaging with them regularly to provide guidance on their SAP landscapes and maintenance. The role requires close collaboration with various SAP teams and involves customer-facing meetings, technical queries, and assessments. No hands-on technical work is expected from the candidate.

Technical skills required include:

• Minimum 5+ years of SAP Basis experience
• 2+ years of cloud knowledge (Solution Management, Consulting, or Delivery)
• Good understanding and hands-on experience with S/4 HANA and HANA databases
• Mandatory experience in SAP Upgrade & Migration (OS/DB)
• Experience with SaaS integrations (Ariba, Salesforce, C4C) is a plus
• Hands-on experience with any hyperscaler (AWS, Azure, GCP)

The role offers growth opportunities in SAP technologies, exposure to latest architectures, and engagement with multiple clients across industries. Internal training and learning resources are provided to stay updated with new technologies.

Key responsibilities include providing technical guidance on architecture and landscape issues, supporting sales and onboarding, orchestrating service delivery, managing critical customer situations, contributing to release and maintenance activities, and ensuring customer success through continuous support and improvement initiatives.