Salesforce Administrator (w/m/d)

FTAPI Software GmbH; München; Vor Ort; EUR 45.000 - 75.000; Vollzeit

Zusammenfassung

Ein etabliertes Unternehmen sucht einen talentierten Salesforce Administrator, der die Salesforce-Plattform verwaltet und optimiert. In dieser spannenden Rolle sind Sie für die Systemkonfiguration, Benutzersupport und Datenmanagement verantwortlich. Sie arbeiten eng mit funktionsübergreifenden Teams zusammen, um Geschäftsprozesse zu verbessern und die Funktionalität von Salesforce zu erweitern. Wenn Sie über eine proaktive Denkweise und die Fähigkeit verfügen, Lösungen zu entwickeln, um die Effizienz zu steigern, ist dies die perfekte Gelegenheit für Sie, in einem dynamischen Umfeld zu arbeiten und einen bedeutenden Beitrag zu leisten.

Qualifikationen

• Mindestens 2-3 Jahre Erfahrung als Salesforce Administrator in einem B2B SaaS Umfeld.
• Starke Kenntnisse in Salesforce-Konfiguration und Automatisierungstools.

Aufgaben

• Verwaltung und Optimierung der Salesforce-Plattform für reibungslose Abläufe.
• Durchführung von Benutzerunterstützung und Schulungen zur Verbesserung der Akzeptanz.

Kenntnisse

Salesforce Administration

Analytical Thinking

Problem-Solving

Communication Skills

Self-Motivation & Learning

Ausbildung

Salesforce Administrator Certification

2-3 Jahre Erfahrung als Salesforce Administrator

Tools

Data Loader

Salesforce Flows

Process Builder

Jobbeschreibung

Deine Aufgaben

We are looking for a skilled Salesforce Administrator to manage and optimize our Salesforce platform. You will be responsible for system configuration, user support, data management, and process automation to ensure seamless operations within our organization. This role requires a proactive individual who can collaborate with cross-functional teams to improve business processes and enhance Salesforce functionality.

• Salesforce Administration: Manage user accounts, profiles, roles, and permissions to ensure proper access control.

• Customization & Configuration: Create and modify objects, fields, workflows, validation rules, page layouts, and other Salesforce features.

• User Support & Training: Provide support to end-users, troubleshoot issues, and conduct training to improve adoption.

• Data Management: Ensure data integrity, perform deduplication, and manage imports/exports using tools like Data Loader.

• Automation & Process Optimization: Implement automation solutions such as Flows, Process Builder, and approval processes.

• Reports & Dashboards: Create and maintain reports and dashboards to provide business insights.

• System Upgrades & Integrations: Stay updated with Salesforce releases, test new features, and integrate third-party applications when needed. Manage third-party integrations and ensure stability.

• Security & Compliance: Ensure system security and compliance with company policies and industry regulations.

• Improvements: Implement your own ideas on process improvements.

Dein Profil

• Experience: Minimum 2-3 years of proven experience as a Salesforce Administrator, coming from a B2B SaaS background preferred. Ideally in a fast-paced, agile work environment.

• Certifications: Salesforce Administrator certification preferred.

• Technical Skills: Strong knowledge of Salesforce configuration, automation tools (Flows, Process Builder), and data management.

• Analytical Thinking: Ability to understand business needs and translate them into Salesforce solutions.

• Communication Skills: Strong verbal and written communication skills for user training and stakeholder collaboration.

• Problem-Solving: Ability to troubleshoot and resolve system issues efficiently. Ability to structure and prioritize individually.

• Self-Motivation & Learning: Capability and willingness to learn and develop solutions independently.

• Language: B2 level understanding in German, as a big part of our system is currently set up in German.