Salesforce Administrator - Remote

YO AI Labs; Berlin; Remote; EUR 60.000 - 90.000; Teilzeit

Zusammenfassung

YO AI Labs is seeking a Salesforce/HubSpot Administrator for a remote contractor role focused on revenue systems. You will audit CRM and connected platforms, resolve data inconsistencies, and improve how AI systems understand complex business workflows.

Strong CRM and SaaS experience are required, with excellent English communication. Responsibilities include analyzing policy conflicts, reconciling data across systems, and documenting recommended changes for ongoing governance in a SaaS

Qualifikationen

• 4-6 years hands-on experience with major CRM platforms.
• Experience leading CRM implementations, migrations, or rollouts.
• Strong knowledge of CRM objects, fields, flows, and automation.
• Experience with two or more revenue or operational systems (billing, CPQ, ticketing).
• Working knowledge of SQL, APIs, data models, and cross-system reconciliation.
• Experience in SaaS environments.
• Excellent written and verbal English communication.

Aufgaben

• Audit CRM and revenue systems for inconsistencies and automation issues.
• Analyze policy conflicts and define appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create operational prompts and documentation for SaaS scenarios.
• Document recommended system changes and governance decisions.
• Assess impact of CRM changes on billing, CPQ, tickets, and related tools.
• Provide insights on CRM optimization and system design.

Kenntnisse

Salesforce

HubSpot

CRM administration

SQL

APIs

Data reconciliation

SaaS experience

English communications

Tools

Salesforce

HubSpot

Microsoft Dynamics 365

Jobbeschreibung

Salesforce / HubSpot Administrator - Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators - Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You'll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4-6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.