Salesforce Administrator (m/w/d)

Remotely; Berlin; Vor Ort; EUR 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Remote or hybrid working

Structured onboarding with mentors

Flat hierarchies with open-door policy

Birthday day off

Zusammenfassung

Quentic, a leading provider in European EHS/ESG software, seeks an experienced Salesforce Administrator to manage and enhance our CRM landscape. You will work with Sales, Partner Management, Marketing and Customer Success to tailor Salesforce to a growing international company.

You will own configuration, data quality, reports, and integrations, while supporting end users and stakeholders globally. A hybrid/remote setup in Germany is offered.

Qualifikationen

• Multiple years of hands-on Salesforce administration experience.
• Salesforce certification (ADM 201 or equivalent) is required.
• Strong understanding of CRM data structures in B2B SaaS.

Aufgaben

• Adminsiter and continuously develop Salesforce instance (objects, fields, layouts, validation rules, flows).
• Own user, role and permission management (profiles, permission sets, sharing rules).
• Ensure data quality from imports/exports to deduplication and cleansing.
• Build and maintain reports and dashboards for Sales, Partner Management, and leadership.
• Automate business processes using Flows and Process Builder.
• Gather requirements and translate into scalable Salesforce solutions.
• Serve as first contact for Salesforce questions and issues.
• Manage integrations with connected systems and evaluate new Salesforce features.
• Create documentation and train end users on Salesforce.

Kenntnisse

Salesforce administration

Salesforce certification

Analytical skills

English business fluent

German language ability

Ausbildung

Salesforce ADM 201 or equivalent

Tools

Salesforce Flow

Sales Cloud

Revenue Cloud

Pardot

APIs

Jobbeschreibung

Salesforce Administrator (m/w/d)

Location

Germany (remote) or Berlin (hybrid)

Passionate people for sustainable software

Our mission is to connect, engage, and inspire all EHS and ESG stakeholders. We aim to provide clarity and guidance in the area of occupational safety, environmental, quality and sustainability management and to create digital solutions.

Your Team

As Salesforce Administrator you will be part of our Sales Operations team and the go-to person for our CRM landscape. You work closely with Sales, Partner Management, Marketing and Customer Success to ensure our Salesforce system is optimally tailored to the needs of a growing, internationally operating company.

Your role -- We are looking for an experienced Salesforce Administrator to manage, maintain and continuously develop our CRM system and make it the reliable backbone of our sales and partner processes.

Your Responsibilities

• You administer, configure and continuously develop our Salesforce instance (objects, fields, layouts, validation rules, flows).

• You own user, role and permission management (profiles, permission sets, sharing rules).

• You ensure data quality -- from imports/exports to deduplication and data cleansing processes.

• You build and maintain reports and dashboards for Sales, Partner Management and senior leadership.

• You automate business processes using Flows, Process Builder and other Salesforce tools.

• You gather requirements from business stakeholders and translate them into practical, scalable solutions within the system.

• You act as the first point of contact for technical questions and issues related to Salesforce.

• You manage integrations with connected systems (e.g. marketing automation, ERP, reporting tools) and you track new Salesforce releases and features and evaluate their value for our organization.

• You create documentation and train end users on how to work with Salesforce

• A central, hands-on role with direct influence on our sales and partner processes

• Support from a well-organized IT and Sales Operations team

• Attractive compensation with base salary and transparent target agreements

• Remote/hybrid working as well as home office option

• Structured onboarding with support from designated mentors

• Flat hierarchies with an open-door policy and a relaxed yet professional work atmosphere

• An additional day off on your birthday

• Regular team events and good work-life balance (flexible working hours, family friendly office, subsidized gym membership, and others)

We offer

• A central, hands-on role with direct influence on our sales and partner processes

• Support from a well-organized IT and Sales Operations team

• Attractive compensation

• Remote or hybrid working

• Structured onboarding with support from designated mentors

• Flat hierarchies with an open-door policy and a relaxed yet professional work atmosphere

• An additional day off on your birthday

• Regular team events and good work-life balance (flexible working hours, family friendly office, subsidized gym membership, and others)

Your Qualifications

• You have several years (5 ) of experience as a Salesforce Administrator, and a Salesforce certification (e.g. ADM 201).

• You have solid experience configuring Salesforce (objects, flows, validation rules, reports & dashboards).

• You understand sales and partner processes as well as typical CRM data structures in a B2B SaaS environment.

• Experience with integrations/interfaces (APIs, middleware, tools such as Pardot)

• Experience with Salesforce Revenue Cloud (RCA) & Service Cloud

• Experience with implementation of AI projects like Salesforce Agentforce

• You have a structured, detail-oriented and solution-focused way of working combined with strong analytical skills.

• AI is already an integral part of your daily work, and you know how to use it effectively to drive results. Growth mindset and enthusiasm for actively shaping and improving processes.

• You are business fluent in English, fluent German language skills are a plus.

• You enjoy working closely with different business functions and can communicate complex topics in an easily understandable way.

About us -

++https://www.quentic.de/++

We are one of the leading solution providers of Software as a Service in the European EHS and ESG market. Our more than 250 colleagues are working from several locations across Europe to help our customers to strengthen their EHS and ESG management using Quentic software solutions.

The solution supports seamless cooperation across departments, locations, and even countries, thereby helping companies coordinate all processes efficiently and in compliance with legal requirements.

If you want to make the world a little bit safer and know more about environmental protection, occupational safety and sustainability, we are the right place for you!