Salesforce Administrator (m/f/d)

Ratepay; Berlin; Vor Ort; EUR 45.000 - 70.000; Vollzeit

Zusammenfassung

An innovative company is seeking a skilled Salesforce Administrator to enhance its digital payment solutions. In this pivotal role, you will manage and optimize the Salesforce platform, ensuring it aligns with business needs. Your expertise will help customize the system, provide user training, and troubleshoot issues, all while collaborating with cross-functional teams. Join a diverse and dynamic environment where your contributions will directly impact the efficiency of a leading payment provider in Europe. If you have a passion for technology and a drive to improve processes, this is the perfect opportunity for you.

Qualifikationen

• Proven experience as a Salesforce Administrator.
• Strong understanding of Salesforce platform, especially Sales Cloud & Service Cloud.

Aufgaben

• Administer and maintain the Salesforce platform, including user setup and permissions.
• Customize Salesforce to meet business requirements, including creating custom objects and workflows.

Kenntnisse

Salesforce Administration

Sales Cloud

Service Cloud

Problem-solving

Communication Skills

Ausbildung

Salesforce Administrator Certification

Tools

Salesforce

Jobbeschreibung

Your Mission

At Ratepay, we are dedicated to revolutionizing the world of digital payments. Established in 2009, we have grown to become Europe's leading white-label Buy Now Pay Later payment provider, processing over 2.5 million transactions per month. Our diverse team of 200+ professionals collaborates to create customized, state-of-the-art payment solutions for major online retailers and marketplaces.

We are looking for a talented and motivated Salesforce Administrator to join our team. In this role, you will be responsible for managing and optimizing our Salesforce platform to ensure it meets the needs of our business and users from our commercial and customer care teams.

Key Responsibilities:

• Administer and maintain the Salesforce platform, including user setup, profiles, roles, and permissions.
• Customize Salesforce to meet business requirements, including creating custom objects, fields, workflows, and reports.
• Provide support and training to Salesforce users, ensuring they can effectively utilize the platform.
• Collaborate with cross-functional teams to gather requirements and implement solutions.
• Monitor system performance and troubleshoot issues as they arise.
• Stay up-to-date with Salesforce updates and best practices to continuously improve our implementation.

Your Profile

• Proven experience as a Salesforce Administrator.
• Salesforce Administrator certification is preferred.
• Strong understanding of Salesforce platform, especially Sales Cloud & Service Cloud.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication skills and ability to train users.

Equal Opportunities & Diversity

We value our diversity and welcome everyone to our team. Regardless of ethnic and social background, religious views, worldview, gender, sexual orientation, physical and mental limitations, age, marital status, educational background, and nationality. With over 200 employees and 40 different nationalities, we take our values seriously. These include ownership, growth, integrity, collaboration, customer centricity, and inclusion.