Sales Support Administrator

TN Germany; Hamburg; Vor Ort; EUR 47.000 - 52.000; Vollzeit

Zusammenfassung

An established industry player in the shipbuilding sector is seeking a dedicated professional to join their team. This role involves sourcing and evaluating supplier quotes, managing customer orders, and ensuring high levels of customer satisfaction. With a focus on logistics and spare parts, you'll play a key role in supporting technicians and improving workflows. The company offers a competitive salary and an array of benefits, including a 13th month salary, generous holiday entitlement, and contributions towards health and fitness. If you are organized, communicative, and eager to contribute to a dynamic environment, this opportunity is for you.

Leistungen

13 months' salary

Christmas bonus

30 days holiday entitlement

Healthcare

Team building activities

Gym contribution

Travel Allowance

Company Car

Qualifikationen

• Fluency in German and English is essential.
• Experience in customer service or logistics is a plus.

Aufgaben

• Sourcing and evaluating supplier quotes and processing customer orders.
• Managing global correspondence and resolving spare part inquiries.
• Reviewing invoices and performing preparatory accounting tasks.

Kenntnisse

Fluency in German

Fluency in English

Organizational Skills

Communication Skills

Customer Service Experience

Tools

ERP Systems (Exact Globe Next, Synergy Enterprise, Easy Invoice)

SharePoint

Jobbeschreibung

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Our client has over years of experience in the shipbuilding industry. They specialise in designing and producing maritime equipment such as steering, rudder, control, and maneuvering systems, winches, superyachts, and more. The company also provides spare parts, installation, repair, maintenance, and other services.

Your every day...

1. Sourcing and evaluating supplier quotes, processing customer orders, preparing and adjusting quotations, issuing order confirmations, ensuring accurate purchasing and shipping of spare parts, and preparing customs documentation.
2. Managing global correspondence in English, resolving spare part inquiries, responding to urgent customer requests, and maintaining high levels of customer satisfaction.
3. Reviewing invoices, performing preparatory accounting tasks, and following up on overdue payments.
4. Supporting technicians with travel documents and spare parts logistics and organizing service-related travel.
5. Assisting with warehouse restructuring and implementing workflow improvements.

What you need...

• Fluency in German and English
• Proficient in using ERP systems (Exact Globe Next, Synergy Enterprise, Easy Invoice) and SharePoint for workflow management
• Experience in customer service, logistics, or spare parts sales is a plus
• Strong organizational and communication skills

What's in it for you?

• Base Salary: €47,000 - €52,000 per annum (depending on experience)
• Terms: Full-time, permanent contract
• Benefits: 13 months' salary, Christmas + 30 days holiday entitlement, Healthcare, Team building activities, Gym contribution, Travel Allowance & Company Car

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