Sales Specialist (German Speaker)

Ventura TRAVEL; Berlin; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A well-known travel company is seeking a Sales Specialist to support German-speaking travelers. This role involves guiding customers through the booking process and achieving sales goals while working in a supportive and friendly environment. Candidates should have at least 3 years of sales experience, be fluent in German, and possess strong communication skills. This is a fixed-term position covering maternity leave, with potential for extension.

Leistungen

Freedom to be creative

International working environment

Quarterly performance rewards

Qualifikationen

• At least 3 years of sales experience with strong results.
• Fluent in German and confident in English.
• Ability to stay calm and focused on busy days.

Aufgaben

• Respond to travel inquiries and guide customers.
• Achieve monthly and quarterly sales goals.
• Use AI tools to improve workflow.

Kenntnisse

Sales experience

Customer service

Communication skills

Team player

Fluent in German

Confident in English

Tools

CRMs

Booking platforms

Jobbeschreibung

Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person!

We’re looking for a Sales Specialist to join our Customer Success team and support our German-speaking travelers. The role is advertised in Cape Town, where many of our current team members are based – but we're open to candidates living elsewhere in South Africa or across the African continent.

Ventura TRAVEL was ranked #14 in the list of Germany’s Best Employers 2024 by ZEIT (a leading national newspaper) and Kununu (Germany’s top employer review platform), out of thousands of rated companies.

This job is for someone who knows how to sell, communicates clearly, and enjoys helping people plan memorable trips. You’ll be expected to deliver results while making the process smooth and enjoyable for our travelers.

This is a fixed-term position to cover for a team member on maternity leave. You’ll play a key role in ensuring continuity for our customers during their absence. Depending on future needs and mutual fit, there may be an opportunity to extend the contract beyond the initial period.

On a daily basis, you will

• Respond to travel inquiries and guide customers through the booking process.
• Achieve monthly and quarterly sales goals.
• Follow up with potential travelers quickly and thoroughly.
• Use our tools and templates to create travel offers and handle requests efficiently.
• Communicate with travelers by email and phone in a helpful and friendly manner.
• Use AI tools to save time and improve how you work.
• Share ideas and insights with the rest of the Customer Success team.
• Stay informed about our destinations so you can answer questions confidently.

The basics you bring along

• At least 3 years of sales experience with strong and proven results.
• You enjoy helping people make decisions and are motivated by goals.
• You stay calm and focused, even on busy days.
• You use digital tools to work smarter, not harder – and are open to new ones.
• You’re a team player and communicate clearly and respectfully.
• You speak and write German fluently, and are confident in English as well.

You can impress us even more with

• Experience in the travel industry.
• Familiarity with digital tools like CRMs or booking platforms.
• Experience working with different types of clients.

What we promise you

• Freedom to be creative in achieving results.
• International & friendly working environment.
• Quarterly rewards based on performance.
• Work out of the Ventura network around the world.
• Opportunity to constantly learn and grow.
• We care about the well-being of our employees (regular O3, satisfaction surveys, etc.)
• Participation in the company's overall profits.
• Visit our website to get more insights into our office life.

Confidentiality & Diversity

Applications at Ventura TRAVEL are treated with strict confidentiality. We use a professional HR software that only grants access to your applications to HR, the Recruiting Manager, and the interviewers.

It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.