Sales Operations Specialist m/f/d

Lenovo Inc.; Stuttgart; Hybrid; EUR 55,000 - 82,000; Full time

Benefits offered by this job

Employee Share Purchase Plan

Employee Assistance Program

Pension Plan

Meal Allowance / Lunch Vouchers

Internal E-learning Development

Specialized Development Trainings

Bike Leasing (Job Rad)

Mobile phone + 3 SIM Cards

Job summary

Lenovo Inc. in Stuttgart, Germany, is seeking a Sales Operations Specialist to drive and optimize the business management system for the Markets segment.

You will support demand-supply planning, quota setting, and quarterly target processes while interfacing with Sales Ops, Finance, and Supply Chain. This role requires 2+ years in sales/operations analytics, strong Excel skills, and experience with SAP/ERP.

Qualifications

• 2+ years of relevant professional experience in Sales Operations, Business Operations, Consulting, Commercial Excellence, or a similar analytical/business support role.
• Strong Excel skills and confidence working independently with business data, reports, and common formulas/functions.
• Familiarity with CRM and ERP systems such as SAP, combined with a good general understanding of databases and data structures.
• Strong stakeholder management and communication skills, with the confidence to proactively engage, follow up with, and guide business stakeholders.
• A proactive, self-driven working style, with the ability to take ownership and work independently in a dynamic environment.
• Ability to navigate a matrix organization, balance different stakeholder expectations, and adapt your approach to changing business priorities.
• Fluent German and English

Responsibilities

• Drive a solid BMS system and consolidate to a weekly BMS supporting the business segment lead.
• Identify gaps, opportunities and validate based assumptions (i.e. AURs, Attach rates etc.), make recommendations to market sales on actions to be taken.
• Ensuring all teams have a common daily view of business status and gaps.
• Provide assessments of orders against tracks and quarter ship by BU, provide support for execution of related action.
• Support optimization of shipment tracks by managing order prioritization and counterpart for supply chain and customer fulfilment in regards to their SLA performance, critical actions and optimization initiatives.
• Actively supports quarterly planning interlock (interlock with Market Sales, Sales Ops, Finance and BUs) and supports the business segment in the resulting target setting process and ensuring quota setting process is executed in a timely manner. Providing necessary interface to the corresponding central functions (i.e. Incentive & Commissions)
• Support and drives process improvement and deploys business related initiatives within the segment, initiates specific sales enablement initiatives if required
• Interlock with GSC and supply planning on transition & LTB & all the large bid planning

Skills

Excel

CRM systems

ERP systems

Stakeholder management

German & English fluency

Self-driven

Tools

SAP

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

Are You ready for the next career step?

As Sales Operations Specialist is responsible for driving and implementing an efficient management system for his/her business segment within Lenovo, supporting the Markets sales cadence, optimizing demand supply, quota setting, operational planning and driving process improvement.

You will report to regional Operations Leader and will have interlock with the Markets business, Market Sales Operations as well as Supply Chain and Finance.

You’ll be responsible for:

• Drive a solid BMS system and consolidate to a weekly BMS supporting the business segment lead
• Identify gaps, opportunities and validate based assumptions (i.e. AURs, Attach rates etc.), make recommendations to market sales on actions to be taken
• Ensuring all teams have a common daily view of business status and gaps
• Provide assessments of orders against tracks and quarter ship by BU, provide support for execution of related action
• Support optimization of shipment tracks by managing order prioritization and counterpart for supply chain and customer fulfilment in regards to their SLA performance, critical actions and optimization initiatives
• Actively supports quarterly planning interlock (interlock with Market Sales, Sales Ops, Finance and BUs) and supports the business segment in the resulting target setting process and ensuring quota setting process is executed in a timely manner. Providing necessary interface to the corresponding central functions (i.e. Incentive & Commissions)
• Support and drives process improvement and deploys business related initiatives within the segment, initiates specific sales enablement initiatives if required
• Interlock with GSC and supply planning on transition & LTB & all the large bid planning

Requirements:

• 2+ years of relevant professional experience in Sales Operations, Business Operations, Consulting, Commercial Excellence, or a similar analytical/business support role.
• Strong Excel skills and confidence working independently with business data, reports, and common formulas/functions.
• Familiarity with CRM and ERP systems such as SAP, combined with a good general understanding of databases and data structures.
• Strong stakeholder management and communication skills, with the confidence to proactively engage, follow up with, and guide business stakeholders.
• A proactive, self-driven working style, with the ability to take ownership and work independently in a dynamic environment.
• Ability to navigate a matrix organization, balance different stakeholder expectations, and adapt your approach to changing business priorities.
• Fluent German and English

What We can offer You:

• Employee Share Purchase Plan
• Employee Assistance Program, e.g., for health, legal & financial consultancy
• Pension Plan
• Meal Allowance / Lunch Vouchers
• Internal E-learning Development Platform Available for Employees
• Specialized Development Trainings (based on nomination process)
• Opportunity to Join/Create Employees Groups (inclusivity, well-being, sports, volunteering, charity, etc.)
• Job Rad (Bike Leasing)
• Mobile phone + 3 Sim Cards for Mobile Working

At Lenovo we are proud to be an equal opportunity company. This vacancy certainly applies for people with disabilities, too.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations

* Germany

AI PROCESSING NOTICE

We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.

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