Sales Operations Specialist (DACH, Norway, Sweden)

Rapid Data GmbH Unternehmensberatung; Berlin; Remote; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

Rapid Data GmbH sucht einen Global Sales Operations Specialist, der entscheidend zwischen Technologie und Verkaufsprozessen vermittelt. In dieser wichtigen Rolle sind Sie verantwortlich für die digitale Transformation des Vertriebs, die Implementierung von datenbasierten Entscheidungen und die Unterstützung der Vertriebsorganisation, um den Erfolg im SaaS Markt für Bestattungsunternehmen nachhaltig zu sichern.

Qualifikationen

• 5-8 Jahre Erfahrung in Sales oder Revenue Operations, idealerweise im B2B SaaS.
• Tiefe Kenntnisse von Salesforce und Erfahrung in deren Administration.
• Komfortabel im Präsentieren von Insights vor Führungskräften.

Aufgaben

• Optimierung der Salesforce-Infrastruktur und Integration angrenzender Tools.
• Entwicklung von Dashboards für Einsichten in die Pipeline Gesundheit.
• Festlegung und kontinuierliche Verfeinerung des Vertriebsprozesses.

Kenntnisse

Sales Operations

Pipeline Management

Forecasting

Sales Process Design

Cross-functional Collaboration

Data-driven Decision-making

CRM Hygiene

AI tools Implementation

Fluency in English

Tools

Salesforce

Jira

NetSuite

Jobbeschreibung

Stellenbeschreibung

As Global Sales Operations Specialist at Rapid Data, you will be the critical link between technology, processes, and our sales team. In this key role, you'll drive the digital transformation of our sales organization and establish data-driven decision-making processes that will sustainably secure our success in the SaaS ERP market for funeral homes.

Was Du mitbringst:

Was wir Dir bieten:

• 5–8 years’ experience in Sales or Revenue Operations, ideally in B2B SaaS (growth or mid-market focus)
• Deep knowledge of Salesforce and its ecosystem, with hands-on experience in Salesforce administration, reporting, and automation
• Skilled in pipeline management, forecasting, and sales process design
• Skilled in defining and implementing scalable processes (e.g., approval workflows, handoffs, territory planning)
• Proven ability to drive cross-functional collaboration and support sales team enablement
• Comfortable presenting insights to senior stakeholders and driving data-based decisions
• Fluent in English; German is a considered plus but not required!
• Primarily remote, with limited travel required

Hier findest Du uns:

Deine Aufgaben bei uns:

1. Technology & Data Excellence

• Advance and optimize our Salesforce infrastructure and integrate adjacent tools (e.g., Jira, NetSuite, Marketing)
• Develop comprehensive dashboards and reports for real-time insights into pipeline health, forecast accuracy, and team performance
• Implement AI-powered tools to support Account Executives (e.g., lead scoring, next best actions, deal intelligence)
• Build predictive models to improve revenue forecasting accuracy

2. Funnel Architecture & Process Optimization

• Define and continuously refine the marketing & sales funnel
• Establish and monitor conversion rate benchmarks at each funnel stage
• Design and implement scalable sales processes (deal approvals, discounting policies, territory management)
• Develop clear handoff processes between Marketing, SDRs, and AEs
• Define deal approval limits and escalation paths by seniority level

3. Pipeline Excellence & Revenue Intelligence

• Build a rigorous pipeline management system with weekly reviews
• Proactively identify pipeline risks and develop mitigation strategies
• Conduct regular deal reviews with AEs to ensure pipeline quality
• Ensure continuously filled pipeline through data-based territory and lead allocation
• Create forecast models and what-if scenarios for executive leadership
• Monitor Renewals and implement churn-preventing processes

4. Strategic Partnership & Change Management

• Partner closely with senior leadership to execute sales strategy
• Coach AEs on best practices for CRM hygiene and deal management
• Identify skill gaps and develop corresponding enablement programs
• Deliver quarterly business reviews to C-level on pipeline health and revenue projections