Sales Operations Associate (m,f,d)

Azenta Life Sciences; Griesheim; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

30 days vacation

Company travel health insurance

Profit sharing

Life insurance

Pension contributions

Job summary

Azenta Life Sciences is seeking a Sales Operations Associate to support the sales organization by removing barriers and enabling efficient processes. The role involves proposal creation, pricing management, RFP/RFI handling, and collaboration with Legal, Finance, and business units.

You will work with the sales team across time zones, maintain client databases, and contribute to process improvements. ABachelor's degree is preferred and English/German communication is essential.

Qualifications

• Bachelor's degree preferred in business/finance/communication.
• Life science industry experience preferred.
• Proficient in MS Word, Excel, Outlook, PowerPoint.
• Goal oriented and collaborative style.
• Excellent written and verbal communication in English and German.
• Experience working in multicultural/global environments.
• Experience using a CRM program e.g., Salesforce.com.
• Ability to collaborate with sales team and cross-functional peers.
• Willingness to travel and attend virtual meetings across time zones.

Responsibilities

• Liaise between sales reps, management, and SMEs to support multiple opportunities.
• Manage daily pricing requests and assist with sales proposals and client communications.
• Complete RFPs with coordinated information and timely submission.
• Ensure proposals meet quality standards and deadlines.
• Maintain and evaluate the RFI/RFP database with SMEs and internal teams.
• Coordinate client information and vendor forms, obtaining timely approvals.
• Collaborate with Legal, Finance, and business teams on customer agreements.
• Maintain client databases, contracts, and confidentiality agreements.
• Track purchase orders and help prepare sales overviews and presentations.
• Attend regular sales meetings and provide updates to the team.
• Support training and process improvements for sales and teams.

Skills

English-German bilingual communication

Team player

Detail oriented

Multicultural experience

Time management

Problem solving

Education

Bachelor's Degree preferred (Business, Finance, or Communications)

Tools

Salesforce

MS Office (Word, Excel, Outlook, PowerPoint)

Job description

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

How You’ll Add Value…

The role of the Sales Operations Associate is a support function to the sales team, removing barriers to enable the sales organization to run effectively, efficiently and in support of business strategies and objectives.

The Sales Operations Associate, as part of the Sales Operations Team at Azenta Life Sciences, will work closely alongside the sales team and will assist in all support areas of sales. The successful applicant must have the ability to handle multiple tasks in a timely and effective manner and have excellent oral, written and interpersonal communication skills to assist internal and external personnel with inquiries, schedule and run meetings, as well as provide creative assistance with marketing and sales materials. This is a very fast-paced environment with a high volume of sales support needs. Excellent organizational skills are critical to this role.

What You’ll Do

• Communicate between sales representatives, sales management, leadership teams and SMEs (Subject Matter Experts) throughout the Sample and Repository Services (SRS) division, often working to support several sales opportunities and projects at once across multiple business units whilst ensuring the customer deadline is met.
• Manage daily pricing requests. Assist with the preparation of sales proposals, client communications/presentations and contract values.
• Complete RFPs (Requests for Proposal), including creation, coordination of information within SRS, completion, and submission.
• Ensure accurate proposals are completed in a timely manner according to department quality standards.
• Oversee database of proposal questions and answers and proposal content. Manage database to keep current and regularly re-evaluate efficiency for maximum productivity. Meet with SMEs and internal departments to ensure proposal objectives are met.
• Complete client Requests for Information (RFIs) and vendor forms, working with SMEs and using a bank of information and gaining approvals in a timely manner.
• Work with Legal, Finance, and business teams on the execution of customer agreements and terms and conditions and gaining the relevant business unit approvals.
• Responsible for maintaining client databases including contract management and confidentiality agreements.
• Client Purchase Order management and tracking.
• Create and maintain sales information for reporting when required.
• Assist with the preparation of sales overview presentations as needed.
• Contribute to a database of RFI and RFP. Provide sales team information from RFI and RFP database as requested.
• Attend regular meetings with sales, providing updates to the sales team as requested.
• Provide quality and efficient customer service to clients through the daily management of multiple client projects.
• Contributing to team discussions on process improvements. Responsible for suggesting methods to improve items such as sales processes and service to both internal and external customers.
• Provide support/training where required for sales and team members, relating to processes and systems where relevant.
• Assist with the analysis of potential and existing clients.

What You Will Bring

• Bachelor's Degree preferred, ideally in Business, Finance, or Communication Degree.
• Experience in Life Science industry preferred.
• Proficient in the use of Word, Excel, Outlook, PowerPoint.
• Goal orientated and collaborative style.
• High attention to detail.
• A team player with a high level of dedication.
• Critical thinking and problem-solving skills.
• Experience working in multicultural and/or global environments.
• Experience using a CRM program e.g., Salesforce.com.
• Must be able to collaborate with sales team, business unit peers and staff in other Azenta Life Sciences businesses.
• Excellent Communication Skills in English and German with confidence to communicate at all levels from sales representatives and managers.
• Willingness to travel and attend virtual meetings across time zones.
• Aligns priorities with customer needs and expectations.
• Demonstrates fairness, integrity, and confidentiality.

Our offer

• Trustful cooperation in an innovative company.
• Become part of a company that makes a positive contribution to pioneering scientific developments and therapies.
• Positive corporate culture and active teamwork across all locations.
• Individual development opportunities for your international skills and language skills.
• Attractive working location in Griesheim, easy to reach by car or public transport.
• In order to guarantee our employees a good work-life balance, we offer 30 days' vacation.
• We have a partnership with pme Familienservice to support our employees in all life situations.

Our other benefits include

• Profit sharing.
• 5 days special leave for sick children.
• Life insurance.
• Share program.
• Contribution to company pension scheme.
• Company travel health insurance.
• Corporate Benefits Program (online shopping platform).

Contact

Azenta Germany GmbH

(Human Resources)

Im Leuschnerpark 1b

64347 Griesheim

Tagged as: Contract Management, Excel, Salesforce