Sales Operations Associate, Life Sciences / Sample Repository Services (m/f/d)

Azenta Germany GmbH; Griesheim; On-site; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Profit sharing

Life insurance

Share program

Company pension

Travel health insurance

Corporate benefits program

30 days vacation

Job summary

Azenta Germany GmbH is seeking a Sales Operations Associate to support the sales team within the Life Sciences / Sample Repository Services division. You will manage pricing requests, assist with proposals, RFIs/RFPs, and client communications while maintaining accurate information and contract records.

The role requires collaboration across multiple departments, detailed organizational skills, and the ability to work in a fast-paced environment.

Qualifications

• Bachelor's degree in Business, Finance, or Communications preferred.
• Experience in Life Science industry preferred.
• Proficient in Word, Excel, Outlook & PowerPoint.
• Fluent in English and German; excellent communication skills.

Responsibilities

• Coordinate between sales reps and management to support multiple opportunities.
• Prepare sales proposals, client communications and contract values.
• Complete RFPs and RFIs with information from SRS; ensure timely submission.
• Maintain client databases and assist with reporting for sales teams.
• Support training and process improvements within the sales organization.

Skills

Communication

Team player

Problem solving

Detail oriented

Multicultural environment

Education

Bachelor's Degree preferred

Tools

Salesforce

Word

Excel

Outlook

PowerPoint

Job description

Azenta Germany GmbH

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity.

Sales Operations Associate, Life Sciences / Sample Repository Services (m/f/d)

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

What You’ll Add Value

The role of the Sales Operations Associate is a support function to the sales team, removing barriers to enable the sales organization to run effectively, efficiently and in support of business strategies and objectives. The Sales Operations Associate, as part of the Sales Operations Team at Azenta Life Sciences, will work closely alongside the sales team and will assist in all support areas of sales. The successful applicant must have the ability to handle multiple tasks in a timely and effective manner and have excellent oral, written and interpersonal communication skills to assist internal and external personnel with inquiries, schedule and run meetings, as well as provide creative assistance with marketing and sales materials. This is a very fast-paced environment with a high volume of sales support needs. Excellent organizational skills are critical to this role.

What You’ll Do

• Communicate between sales representatives, sales management, leadership teams and SMEs (Subject Matter Experts) throughout the Sample and Repository Services (SRS) division, often working to support several sales opportunities and projects at once across multiple business units whilst ensuring the customer deadline is met.
• Manage daily pricing requests.
• Assist with the preparation of sales proposals, client communications/presentations and contract values.
• Complete RFPs (Requests for Proposal), including creation, coordination of information within SRS, completion, and submission.
• Ensure accurate proposals are completed in a timely manner according to department quality standards.
• Oversee database of proposal questions and answers and proposal content.
• Manage database to keep current and regularly re-evaluate efficiency for maximum productivity.
• Meet with SMEs and internal departments to ensure proposal objectives are met.
• Complete client Requests for Information (RFIs) and vendor forms, working with SMEs and using a bank of information and gaining approvals in a timely manner.
• Work with Legal, Finance, and business teams on the execution of customer agreements and terms and conditions and gaining the relevant business unit approvals.
• Responsible for maintaining client databases including contract management and confidentiality agreements.
• Client Purchase Order management and tracking.
• Create and maintain sales information for reporting when required.
• Assist with the preparation of sales overview presentations as needed.
• Contribute to a database of RFI and RFP.
• Provide sales team information from RFI and RFP database as requested.
• Attend regular meetings with sales, providing updates to the sales team as requested.
• Provide quality and efficient customer service to clients through the daily management of multiple client projects.
• Contributing to team discussions on process improvements.
• Responsible for suggesting methods to improve items such as sales processes and service to both internal and external customers.
• Provide support/training where required for sales and team members, relating to processes and systems where relevant.
• Assist with the analysis of potential and existing clients.

What You Will Bring

• Bachelor's Degree preferred, ideally in Business, Finance, or Communication Degree.
• Experience in Life Science industry preferred.
• Proficient in the use of Word, Excel, Outlook, PowerPoint.
• Goal orientated and collaborative style.
• High attention to detail.
• A team player with a high level of dedication.
• Critical thinking and problem-solving skills.
• Experience working in multicultural and/or global environments.
• Experience using a CRM program e.g., Salesforce.com.
• Must be able to collaborate with sales team, business unit peers and staff in other Azenta Life Sciences businesses.
• Excellent Communication Skills in English and German with confidence to communicate at all levels from sales representatives and managers.
• Willingness to travel and attend virtual meetings across time zones.
• Aligns priorities with customer needs and expectations.
• Demonstrates fairness, integrity, and confidentiality.

Our Offer

Become part of a company that makes a positive contribution to pioneering scientific developments and therapies. Positive corporate culture and active teamwork across all locations. Individual development opportunities for your international skills and language skills. Attractive working location in Griesheim, easy to reach by car or public transport. In order to guarantee our employees a good work-life balance, we offer 30 days' vacation. We have a partnership with pme Familienservice to support our employees in all life situations.

• Profit sharing.
• 5 days special leave for sick children.
• Life insurance.
• Share program.
• Contribution to company pension scheme.
• Company travel health insurance.
• Corporate Benefits Program (online shopping platform).

Contact Azenta Germany GmbH (Human Resources) Im Leuschnerpark 1b 64347 Griesheim

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at [e-mail] for assistance.

Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.

Azenta is a market leader in automated bio sample management solutions and multiomics services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally. As a global leader in R&D multiomics services, Azenta Life Sciences, leads the way in providing superior data quality with unparalleled technical support to enable researchers around the world to advance their scientific discoveries faster than ever before.