Sales Operations Analyst

Canonical; Leipzig; Remote; USD 45.000 - 75.000; Vollzeit

Zusammenfassung

Join a pioneering company in open source software as a Sales Operations Analyst. This role offers a unique opportunity to enhance sales processes and data quality while collaborating with global teams. You will support sales operations, implement metrics, and drive improvements in CRM systems. With a strong focus on innovation and teamwork, this position allows you to make a significant impact in a remote work environment. Enjoy a comprehensive benefits package, including a generous learning budget and opportunities for international travel. If you are a proactive problem solver with a passion for technology, this is the perfect role for you.

Leistungen

Annual learning and development budget

Performance bonuses

Comprehensive benefits

Employee Assistance Programme

Opportunities for travel

Qualifikationen

• Experience in sales operations or order processing roles.
• Proven ability to improve data quality and metrics.

Aufgaben

• Support daily sales operations globally and review opportunities.
• Lead automation efforts and streamline the Lead to Order process.

Kenntnisse

Sales Operations

Data Quality Improvement

Analytical Skills

Problem Solving

Collaboration

Ausbildung

High School Diploma

Bachelor's Degree

Tools

Salesforce

CRM Systems

Jobbeschreibung

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, as well as industry leaders across sectors. The company is founder-led, profitable, and growing.

We are hiring Sales Operations Analysts to join our team of experts who support Canonical's sales teams in achieving their goals. The Sales Operations team focuses on process and data quality improvements to ensure accurate order processing. The successful candidate will demonstrate initiative in enhancing team workflows, maintaining compliance, and governance.

The role's success is measured by increased deal velocity and improved CRM data quality, which informs key business decisions. We seek proactive problem solvers and team players passionate about partnering with sales leadership and promoting open source technology to a broader audience.

Location:

These roles are remote, based in the EMEA and Americas regions.

Role Responsibilities:

1. Support daily sales operations globally.
2. Review opportunities for accuracy and process orders post-deal closure.
3. Assist the Sales Operations Manager in enhancing data quality and processes.
4. Report on data quality metrics to executive stakeholders.
5. Implement surveys and define relevant metrics for leadership.
6. Support the global sales team with CRM and sales systems.
7. Deliver sales metrics, dashboards, and perform ad-hoc analysis.
8. Lead automation efforts and streamline the Lead to Order process.

Candidate Profile:

• Strong academic background from high school and university.
• Experience in sales operations or order processing roles.
• Experience with technology subscription businesses.
• Proven ability to improve data quality.
• Energetic, systematic, and focused on scalable outcomes.
• Excellent problem-solving and analytical skills.
• Ability to collaborate effectively across global stakeholders.
• Experience with Salesforce or similar CRM systems.
• Willingness to travel internationally twice a year for up to two weeks.

What Canonical Offers:

• Distributed work environment with biannual in-person team sprints.
• USD 2,000 annual learning and development budget.
• Annual salary reviews and performance bonuses.
• Comprehensive benefits reflecting our values.
• Recognition rewards, holiday leave, maternity and paternity leave.
• Employee Assistance Programme.
• Opportunities for travel and meeting colleagues globally.

About Canonical:

Canonical pioneers in open source, publishing Ubuntu, a key platform for AI, IoT, and cloud. We hire globally, emphasizing excellence and innovation. Working here means thinking differently, learning continuously, and advancing your skills. Since 2004, most colleagues work remotely, embracing the future of work.

Canonical is an equal opportunity employer, committed to diversity and inclusion, ensuring fair consideration for all applicants regardless of background or identity.