Responsible for sales, market development and customer relations management within the Abrasive market.
Main responsibilities:
Accountable for the commercial success of Abrasive business in the area of competence
Ensure compliance with Ahlstrom Group and Building Materials Division sales strategies, policies and guidelines
Provide customer and market insight and build growth strategy and implementation plans
Execute regional sales strategy
Continuously seek new growth opportunities within Abrasive business
Ensure consistent achievement of key performance indicators (measured through growth, profit, revenue, margin, efficiency KPIs)
Manage technical issues and opportunities with customers, by acting as contact point between customers and internal technical customer service/product development and operations
Cooperate to establish annual sales targets and to build the sales budget
Work closely with own logistics and technical / development teams and those of the customers to ensure a profitable business development
Be knowledgeable in customers' activities in terms of payment, ability to pay on time and credit history
Manage receivables, past due amounts and finished good stock
Monitor sales volumes and profitability performance against plan
Report sales volumes and sales activities on a monthly basis
Ensure that proper sales processes and procedures are followed, including terms and conditions, Customer Contact system, consignment programs, exclusivity arrangements, and warehouse programs
Work with business unit to ensure Ahlstrom is properly represented at trade shows and industry organizations
Profile and qualifications:
University Bachelor/Master degree in paper/chemical engineering or equivalent is preferred requirement.
As alternative, University Bachelor/Master degree in marketing or economics, if combined with meaningful technical sales or technical customer service experience
Minimum 4 years of sales, product or business management experience with strong technical insight, preferably within Abrasive business
Excellent interpersonal and negotiation skills
Excellent communication and presentation skills
Technical approach and problem solving skills
Good leadership skills
Able to develop close networking relationships at all level of organization, in different languages and cultures
Excellent organizational skills
End-to-end process understanding
Knowledge of IT systems (Ahlstrom software applications, Microsoft office tools)
Languages: Fluent English and a second language, preferably German. French is definitively plus.
Availability for travelling extensively - more than 50% of the time