Sales Manager

Mindspace; Berlin; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading flexible workspace provider in Berlin is seeking a Sales Manager to oversee pre-sales and sales efforts, ensuring customer success and retention. The ideal candidate will have strong sales acumen, excel in customer relationship management, and possess the ability to analyze client needs effectively. This role offers an inspiring environment with long-term career opportunities.

Qualifikationen

• Experience in sales or customer success roles, preferably in a B2B environment.
• Ability to analyze customer needs and provide tailored solutions.
• Strong communication skills and team player mentality.

Aufgaben

• Qualify SMB leads and convert them into tours and closed deals.
• Understand customer needs and maintain consistent communication.
• Analyze and optimize sales targets for each SMB customer.

Kenntnisse

Sales strategy development

Customer relationship management

Lead qualification

Communication skills

Jobbeschreibung

About Mindspace

Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel, and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces, and daily offices provide the ideal solution for enterprise companies, startups, small businesses, and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always prioritizing service and experience. As a profitable operator, Mindspace has over 15,000 members in more than 40 prime locations across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and others.

Why you’ll love working at Mindspace?

Mindspace offers an environment where employees can thrive and develop their skills in an inspiring setting: a great vibe, employee wellbeing, a diverse community, and boutique design. You’ll work with some of the best professionals in the industry, who are passionate about their work. You’ll be part of a global company that respects and understands local cultures. Our growth is closely tied to that of our employees, providing long-term career opportunities worldwide.

Who is the ideal Mindspacer?

You’re a team player who takes pride in your work and adopts an "I’m all in" mindset. You know when to take action and how to elevate your responsibilities to the next level — excellence is key. You can read the room and understand the professional environment you’re in.

About the position

As a Sales Manager, you will oversee all aspects of pre-sales and sales of our spaces, as well as customer success, retention, and upselling. You will play a pivotal role in our sales efforts through lead qualification and deal closing.

What will you be responsible for:

Pre-sale and Sales

• Qualify SMB leads — convert them into tours and closed deals (both inbound & outbound)
• Understand customer needs to ensure solutions meet expectations across all areas — functional, service, timeline, budget, quality, etc.
• Provide suitable proposal offers (Office+AR) based on Mindspace guidelines
• Follow up with customers, maintaining open and consistent communication
• Collaborate closely with the Community Manager for smooth onboarding

Customer Success — Retention and Upsell

• Analyze and optimize sales targets (Office+AR) for each SMB customer
• Identify new needs or challenges and forecast future expansion opportunities
• Ensure timely resolution of any payment issues on a monthly basis
• Implement SMB retention strategies
• Support the Customer Experience team with member support and service