Sales & Events Executive

Serco Limited; Marlow; On-site; EUR 32,000 - 39,000; Full time

Benefits offered by this job

Pension up to 6%

Training & development

Health & wellbeing

Discounts across retailers

Volunteer day & Payroll Giving

Employee networks

Job summary

Serco Limited is seeking a Sales and Events Executive at Bisham Abbey National Sports Centre in Marlow. The role focuses on securing, managing, and delivering a wide range of commercial, sporting and event bookings, driving revenue, and delivering exceptional customer experiences from enquiry to completion.

The position offers flexible shift patterns (Mon-Sun), with a contracted 39 hours per week and a commission-based earnings model, targeting an OTE of £30,000.

Qualifications

• Experience in sales, events, hospitality or customer-focused environments.
• Strong communication and relationship-building skills with the confidence to engage with a range of stakeholders.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Proficiency in IT systems and a good understanding of administrative and financial processes.

Responsibilities

• Generate, manage and convert new business opportunities to maximise bookings and revenue.
• Build and maintain strong relationships with national governing bodies, partners, stakeholders and commercial clients.
• Manage the customer journey from initial enquiry through to post-event follow-up.
• Coordinate with operational and catering teams to ensure successful event delivery.
• Prepare proposals, maximise upselling opportunities and support account development.
• Maintain sales pipelines, event schedules, reporting requirements and administrative processes.

Skills

Sales experience

Communication skills

Organisational skills

IT literacy

Customer service

Job description

Location: Bisham Abbey National Sports Centre, Marlow, SL7 1RR

- £30,000per OTE (On‑Target Earnings) based on a commission model. Schedule: Contracted to 39 hours per week, working any 5 days out of 7. Flexible shift patterns operate Monday to Sunday, covering hours between 8:00am and midnight.

As a Sales and Events Executive in our Bisham Abbey Leisure team, you’ll secure, manage and deliver a wide range of commercial, sporting and event bookings at Bisham Abbey National Sports Centre. You’ll play a key role in creating impactful solutions for customers while helping drive commercial growth and delivering excellent experiences from enquiry through to event completion.

Our work touches lives by bringing together sporting organisations, partners, businesses and communities in a venue that supports health, wellbeing and development. Through proactive sales, strong client relationships and exceptional event delivery, you’ll help create positive impact on communities while supporting the future success of one of the UK's leading sports facilities.

What you’ll do as a Sales And Events Executive

• Generate, manage and convert new business opportunities to maximise bookings and revenue.
• Build and maintain strong relationships with national governing bodies, partners, stakeholders and commercial clients.
• Manage the customer journey from initial enquiry through to post-event follow-up.
• Coordinate with operational and catering teams to ensure successful event delivery.
• Prepare proposals, maximise upselling opportunities and support account development.
• Maintain sales pipelines, event schedules, reporting requirements and administrative processes.

Does this sound like you?

• Experience in sales, events, hospitality or customer‑focused environments.
• Strong communication and relationship‑building skills with the confidence to engage with a range of stakeholders.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Proficiency in IT systems and a good understanding of administrative and financial processes.
• A proactive, solutions‑focused approach with a flexible attitude and commitment to great customer service.

What we offer

• Pension:Up to 6% contributory pension scheme
• Training and development:Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing:Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/ 7 access to a virtual GP service
• Discounts:Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity:Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks:Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. Theyrepresentand empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Vetting and checks

As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.