Sales Engineering Support Specialist”

Cerence; Ulm; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading technology company in Ulm is looking for an Inside Sales & Sales Engineering Support professional to join their team. This entry-level role involves coordinating complex customer requests, preparing documentation, and contributing to customer-facing materials. Ideal candidates will have a relevant degree, strong communication skills in English and German, and a passion for technology. Join this dynamic team and accelerate your career in the fast-paced world of Generative AI.

Qualifikationen

• Initial experience in sales support or technical administration is a plus.
• Proficiency in MS Office tools required.
• Experience with CRM systems is desirable.

Aufgaben

• Coordinate and track customer requests across teams.
• Prepare documentation and manage records.
• Build and maintain proposals and quotes.
• Drive follow-ups on approvals and manage review cycles.

Kenntnisse

Strong organizational skills

Attention to detail

Excellent communication skills in English and German

Curiosity for technology

Ausbildung

Degree in business administration, computer science, engineering, or related vocational training

Tools

MS Office

CRM or documentation tools

Jobbeschreibung

A Moving Experience.

We’re Hiring: Inside Sales & Sales Engineering Support – GenAI & Automotive Solutions

Are you ready to launch your career in the fast-moving world of Generative AI and automotive technology? Join Cerence and support our global Sales Engineering and Solution Architecture teams as they deliver next-generation AI-powered in-car experiences.

This entry-level role is designed as a growth path: you will take ownership of recurring and process-oriented tasks while learning directly from our Sales Engineers, Accountteam, Solution Architects, Professional services etc. Over time, you will develop the technical and business skills needed to grow into a Solution Architect or Sales Engineering role.

What You’ll Do

• Coordinate and track complex customer requests across multiple teams.
• Prepare and manage documentation (SOWs, CRs, approvals) and keep records updated in internal systems (e.g. POS, Confluence).
• Build and maintain reusable proposals, quotes, and templates for standard use cases.
• Gather and structure technical data (e.g. CPU/memory benchmarks, language and feature availability).
• Drive follow-ups on approvals, status updates, and review cycles across teams and stakeholders.
• Contribute to customer-facing material by ensuring consistency, accuracy, and clarity.
• Provide operational support that keeps the Sales Engineering function efficient and scalable.

What You Bring

• A degree in business administration, computer science, engineering, a comparable qualification or a completed vocational training (Ausbildung) in a related field.
• Initial experience in sales support, project coordination, or technical administration is a plus.
• Strong organizational skills and attention to detail.
• Excellent communication skills in English and German; French a plus.
• Proficiency in MS Office; experience with CRM or documentation tools is a plus.
• Curiosity for technology, especially Generative AI, with the motivation to develop into a technical role.

Why Cerence?
At Cerence, we’re not just building technology, we’re transforming the way people interact with their vehicles. This role gives you direct exposure to GenAI projects with global automotive leaders, offering the opportunity to grow quickly into a technical sales engineering career path.

Ready to accelerate your career in GenAI mobility? Apply now and start your journey with Cerence.

Cerence Inc. (Nasdaq: CRNC and www.cerence.com ) is the global industry leader in creating unique, moving experiences for the automotive world. Spun out from Nuance in October 2019, Cerence is a new, independent company that has quickly gained traction as a leader in the automotive voice assistant space, working with all of the world’s leading automakers – from Ford and Fiat Chrysler to Daimler, Audi and BMW to Geely and SAIC – to transform how a car feels, responds and learns. Its track record is built on more than 20 years of industry experience and leadership and more than 500 million cars on the road today across more than 70 languages.

AsCerencelooks to the future and continues an ambitious growth agenda,we need someonetojointheteam and help build the future of voice and AI in cars. This is an exciting opportunity to joinCerence’spassionate, dedicated, global team and be a part of meaningful innovation in a rapidly growing industry.

EQUAL OPPORTUNITY EMPLOYER

Cerence is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, gender identity, gender expression, sex, sex stereotyping, pregnancy, national origin, ancestry, religion, physical or mental disability, medical condition, marital status, citizenship status, sexual orientation, protected military or veteran status, genetic information and other protected classifications. Cerence Equal Employment Opportunity Policy Statement.

All prospective and current Employees need to remain vigilant when it comes to executing security policies in the workplace. This includes:

- Following workplace security protocols and training programs to familiarize with the ways to maintain a safe workplace.
- Following security procedures to report any suspicious activity.
- Having respect for corporate security procedures to allow those procedures to be effective.
- Adhering to company's compliance and regulations.
- Encouraging to follow a zero tolerance for workplace violence.

- Basic knowledge of information security and data privacy requirements (e.g., how to protect data & how to be handling this data).

- Demonstrative knowledge of information security through internal training programs.