Sales & Customer Account Manager (f/m/d) (Remote)

Cloudrizon GmbH | IT-Solutions; Ulm; Remote; EUR 45.000 - 75.000; Vollzeit

Zusammenfassung

Ein dynamisches, wachsendes Unternehmen sucht einen motivierten Sales & Customer Account Manager (f/m/d), um das Vertriebsteam zu verstärken. In dieser spannenden Rolle sind Sie verantwortlich für die Optimierung der Vertriebsprozesse und die Pflege von Kundenbeziehungen. Sie werden eng mit verschiedenen Teams zusammenarbeiten, um das Wachstum des Unternehmens zu fördern und die Kundenerfahrung zu verbessern. Diese Position bietet Ihnen die Möglichkeit, in einem innovativen Umfeld zu arbeiten, das Flexibilität und persönliche Entwicklungschancen bietet. Wenn Sie eine proaktive, lösungsorientierte Einstellung mitbringen und Teil eines motivierten Teams werden möchten, freuen wir uns auf Ihre Bewerbung.

Leistungen

100% Remote-Arbeit

Flexible Arbeitszeiten

Möglichkeiten zur persönlichen Entwicklung

Innovatives Arbeitsumfeld

Qualifikationen

• 3+ Jahre Erfahrung in Vertrieb, Marketing oder Kundenservice.
• Starke organisatorische und kommunikative Fähigkeiten.

Aufgaben

• Verwalten und Koordinieren externer Vertriebsdienstleister.
• Aufbau und Pflege langfristiger Kundenbeziehungen.

Kenntnisse

Vertriebserfahrung

Kundenbeziehungsmanagement

Organisatorische Fähigkeiten

Kommunikationsfähigkeiten

Lösungsorientiertes Denken

Teamarbeit

Ausbildung

Bachelor oder Master in Vertrieb, Marketing oder Betriebswirtschaft

Tools

CRM-Systeme

Jobbeschreibung

Sales & Customer Account Manager (f/m/d) – Full-time

Location: Remote (Germany-based)

Start date: As soon as possible

Experience Level: Mid-level experience in Sales and Customer Account Management

About Cloudrizon

We are a young, dynamic, and fast-growing tech company. Our services range from custom software development projects and cloud migrations to the replacement of legacy systems and the digitalization of processes across entire business domains.

At Cloudrizon, we believe in innovation, agility, and empowering our team to build the digital solutions of tomorrow.

The Role

We're looking for a motivated Sales & Customer Account Manager (f/m/d) to join our team. In this role, you'll support and improve our end-to-end sales operations — from CRM and external sales partners to customer relationships and account growth. You’ll play a key role in helping us scale our business and ensure great client experiences across the board.

Your Responsibilities:

• Manage and coordinate external sales support service providers
• Maintain, optimize, and actively use our CRM system
• Support the setup, improvement, and scaling of internal sales processes
• Build and maintain long-term relationships with existing accounts
• Help qualify and manage leads together with the Sales and Marketing team
• Strengthen our customer journey and client retention initiatives
• Collaborate closely with Marketing, Product, and Customer Success teams

Your Profile:

• A bachelor's or master's degree related to sales, marketing, business administration or similar
• 3+ years of experience in sales, marketing, customer service and related fields
• Strong organizational and communication skills
• High proficiency in German and English (C1 or better)
• Self-driven, solution-oriented, and detail-conscious mindset
• Experience working with CRM systems
• Prior experience in IT/tech-related environments is a strong advantage
• A proactive team player with willingness to take ownership and drive results

What we offer:

• Full flexibility and security through 100% remote work
• A motivated, innovative team with flat hierarchies and open communication
• Flexible working hours to suit your lifestyle
• A wide variety of tasks in an innovative, forward-looking industry
• Opportunities for personal development and the perspective of a long-term position

You're encouraged to apply even if your experience doesn't match the job description 100%. At Cloudrizon, we are committed to building a culture that welcomes diversity in all its forms. We provide a safe, inclusive, and empowering work environment — free from any form of discrimination.

We actively encourage applications from people of all backgrounds, regardless of race, color, gender, religion, sexual orientation, national origin, disability, or genetic information.