Sales Coordinator

Barco; Karlsruhe; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A global technology company in Karlsruhe is seeking a Commercial Operations Coordinator to support the Sales team. This role involves responsibilities such as order acquisition, customer liaison, and coordination of sales activities. The ideal candidate has 3-5 years in sales or customer service, a Bachelor's degree, and is fluent in English and Chinese. We're looking for someone with excellent organization skills and the ability to work effectively in a team-oriented environment.

Qualifikationen

• 3-5 years of experience in sales or customer service environment.
• Ability to work independently with strong communication skills.
• Proficient in Microsoft Office and SAP ERP systems.

Aufgaben

• Responsible for order acquisition and fulfilment processes.
• Acts as the main liaison between external sales and customers.
• Follows up on accounts receivable and resolves payment issues.

Kenntnisse

Sales experience

Customer service skills

Organization skills

Communication skills

Technical product knowledge

Fluency in English

Fluency in Chinese

Ausbildung

Bachelor's Degree or equivalent

Tools

SAP ERP systems

Microsoft Office

Jobbeschreibung

The Commercial Operations Coordinator plays an important role in supporting the Sales team. Not in an entry-level administrative focused position only, but establishes a partnership relation with each member of the Sales team to maximize accurate orders, achieve high levels of customer satisfaction and ultimately be a strong contributor to the achievement of the department and company sales volume goals.

Responsibilities

• Responsible for the order acquisition and fulfilmentprocess, pre and after sales support activities and related administration.
• Represents the customer in the Barco internalorganization, and translates its requirements (on deliverables and timings) into tangibleprocess parameters.
• Follow-up on shipment & delivery ofgoods
• Corrects and timely invoicing
• Communicates, organizesandproper follows up of contractual required documents like COO, L / C’s, Bankguarantees etc.
• Works asthe main liaison betweenour external sales team & customers and different internal departments.
• Together with the finance department, Commercial OperationCoordinator follow-up onaccounts receivable and if necessary, you take the necessary actions to solvepayment issues;
• Works closely with internal & external vendor oncorrect and timely shipments & delivery of goods.
• In close contact with following departments in orderto solve customer requests : Service,Warehousing,Traffic,Planning,Project Management,Sales,Finance
• Performs pre-sales activities such assmall quotations, according to the price list and discount list.,credit check with finance,availability check with supply chain.
• Supports the Sales Manager in DARexecution. Sales Managerstays in the lead.

Qualifications & Experience

• Bachelor’s Degree or equivalent through experience.
• 3-5 years of experience in sales or customer service environment
• Can work independently and have the necessary maturity, skills and commercialfeeling to communicate with costumers and other (internal) stakeholders.
• Have excellent organization skills supported by a good technical basis and productknowledge.
• Excellent computer proficiency including the “Microsoft Office package” and SAP ERPsystems.
• Fluent in English & Chinese; knowledge of other languages is an important asset, depending on the regional requirements.
• Strong commitment to company and the ability to work in a team and sales drivenenvironment.
• Supportive attitude to the sales & service team, to assist in the acquisition andmaintenance of new and existing customers.

D&I Statement

At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values—they're core capabilities that propel us toward our shared goals and mission.