Sales Associate Milan (m/f/d)

Taschen; Köln; Vor Ort; EUR 12.000 - 18.000; Teilzeit

Benefits dieser Stelle

Bonus scheme linked to sales

Zusammenfassung

TASCHEN is seeking a part-time Sales Associate for its Milan store. The role involves delivering exceptional customer experiences, driving store sales, and actively engaging with local and international clients.

You will promote TASCHEN publications across art, photography, architecture, design, fashion, and culture, while supporting store operations and CRM maintenance. The ideal candidate is sales-driven with strong product knowledge, fluent in Italian and English, and able to build a network

Qualifikationen

• Sales experience in art galleries, luxury retail, or cultural environments.
• Passionate about art, photography, architecture, design, and publishing.
• Proven ability to meet sales targets and convert interactions into sales.
• Customer-oriented but proactive and sales-driven with outreach to clients.
• Italian and English fluent; additional languages are a plus.
• proficient with Microsoft Office and basic CRM tools.

Aufgaben

• Deliver outstanding customer experience while driving store sales through product knowledge.
• Proactively approach customers and convert visits into sales.
• Build relationships with local and international clients, collectors, and professionals.
• Develop a network of VIP clients and follow up after visits and purchases.
• Present TASCHEN publications across art, design, and culture.
• Identify opportunities to increase average transaction value with curated recommendations.
• Support store operations including stock, merchandising, and CRM maintenance.
• Assist in B2B and corporate sales opportunities and special projects.
• Support events, book signings, launches, and private client appointments.

Kenntnisse

Proven sales experience

Fluent Italian

Fluent English

Sales targets

Customer engagement

Microsoft Office

CRM familiarity

Tools

CRM software

Jobbeschreibung

Part-time | 24 hours per week (3 days per week) | Fixed-term contract (12 months) | Store Milan

• Deliver an outstanding customer experience while actively driving individual and store sales of the TASCHEN publishing program through excellent product knowledge and customer engagement.
• Proactively approach customers, identify their interests and purchasing potential, and convert store visits into sales.
• Build and maintain strong relationships with local and international clients, collectors, design professionals, and book enthusiasts.
• Develop and maintain a network of high-potential and VIP clients and ensure structured follow-up after store visits and purchases.
• Present and promote TASCHEN publications across art, photography, architecture, design, fashion, travel, and pop culture.
• Identify opportunities to increase average transaction value and develop additional sales through curated product recommendations.
• Support store operations including stock management, merchandising, replenishment, receiving deliveries, and maintaining high visual standards.
• Support customer orders, special requests, database and CRM maintenance, client follow-up, and administrative tasks.
• Support the development of B2B and corporate sales opportunities, including special projects, gifting, hospitality, architecture and design clients.
• Actively support and participate in events, book signings, product launches, private client appointments, and other brand initiatives.

Your profile

• Proven sales experience is essential, ideally gained in art galleries, luxury retail, fashion, editorial, publishing, bookshops, cultural institutions, or other premium customer-facing environments.
• Passionate about art, photography, architecture, design, fashion, culture, and publishing.
• Strong commercial mindset with a demonstrated ability to achieve sales targets and convert customer interactions into sales.
• Customer-oriented but highly proactive and sales-driven: comfortable approaching (international) clients, initiating conversations, making recommendations, and closing sales.
• Interest or existing network in Milan's creative, design, architecture, fashion, art, or luxury environment is a strong plus.
• Proactive, organized, and able to work independently and as part of a team.
• Strong attention to detail and willingness to actively support all aspects of store operations.
• Good knowledge of Microsoft Office applications.
• Fluent Italian and English are mandatory any additional languages such as Russian, Spanish, French, German, are a plus.

We offer

• A dynamic role within one of the world’s leading art and publishing brands.
• An inspiring international working environment in Milan.
• Opportunities for professional and personal development.
• A collaborative team culture and an attractive bonus scheme linked to sales performance.