Sales Associate (m/f/d)

Richemont Iberia SL; Hamburg; Vor Ort; EUR 32.000 - 42.000; Vollzeit

Zusammenfassung

Van Cleef & Arpels is seeking a boutique sales professional in Hamburg who will welcome and serve visitors, recruit and develop loyal clients, and uphold the Maison’s identity.

You will present the history, creations and inspirations, tailor experiences to client needs, and contribute to a collaborative team environment while adhering to in-store policies and procedures.

Qualifikationen

• Fluent in German and English required.
• Experience in customer service or boutique environment preferred.
• Strong communication and interpersonal abilities to engage clients.

Aufgaben

• Drive business by recruiting clients, developing loyalty, and achieving sales objectives.
• Grow client expertise by presenting the universe, history, creations, and sources of inspiration.
• Offer an outstanding experience by personalizing client relationships and anticipating needs.
• Serve all visitors by answering inquiries, after-sales services, and care advice.
• Contribute to a positive team spirit through active participation in daily boutique life.
• Develop operational excellence by mastering in-store tools and following policies.

Kenntnisse

German language

English language

Communication skills

Interpersonal skills

Jobbeschreibung

Are you a good match?

You are detailed oriented, enthusiastic, confident, curious, reliable and looking for a team adventure. You have strong communication and interpersonal skills with the ability to be persuasive and engaging while offering an amazing client experience. You master German and English.

What are we expecting from you?

Reporting to the Boutique Manager / Deputy Boutique Manager, you will be an ambassador of Van Cleef & Arpels identity and expertise, welcoming and serving all the visitors and clients that are entering the boutique. As part of the Boutique team your role will be to:

• Drive business – recruiting clients, developing their loyalty and achieving sales objectives;

• Grow our client’s expertise – presenting our universe, history, creations and sources of inspirations;

• Offer an outstanding experience – personalizing client relationship, anticipating client’s needs,

• Serve all our visitors – answering to all client’s requests, after sales services and care advices;

• Contribute to a positive team spirit – actively participating in the day-to-day boutique life;

• Develop operational excellence – mastering in-store tools, following commercial policies and procedures.

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.

The Recruitment Process