Sales Associate Full time/Part time Hamburg Westfield

AWWG; Hamburg; Vor Ort; EUR 28.000 - 36.000; Vollzeit

Zusammenfassung

Hackett in Hamburg is seeking staff to deliver exceptional customer service and sales, while representing the brand image with professionalism. The role requires at least 1 year in retail and English level B2.2, with flexibility in duties including store opening/closing and team support.

You'll contribute to achieving store targets, comply with dress code, and train colleagues. A dynamic, customer-focused environment offers opportunities for growth and brand ambassadorship.

Qualifikationen

• Experience in the sector for 1 year minimum.
• English language proficiency at level B2.2 or higher.

Aufgaben

• Contribute to the store's achievements through effective sales skills and customer service while promoting the brand image.
• Reach and support personal/store sales goals in line with KPIs.
• Maintain stock room and accessories organized; keep stock loss to a minimum.

Kenntnisse

Customer service

Sales

Team leadership

Negotiation

Analytical thinking

Adaptability

Results driven

Ausbildung

Training cycle

Jobbeschreibung

You involve yourself in everything you do, you take care of every tiny detail. If this sounds like you we are waiting to hear from you. We are splendid at creating teams and helping them develop in a distinguished way.

We wake up the British spirit with everything we do and we count on you to continue growing and improving.

We create an experience, smile! You have found Hackett.

Your mission:

Contribute to the achievement of the store's objectives through effective sales skills and customer service while promoting the brand image.

What will your objectives be?

Customer service

• Resolve customer inquiries and exceed expectations in the store.
• Serve multiple clients using standard procedures.
• Manage transactions at the cash register with precision and efficiency.
• Know, understand and demonstrate an updated and complete knowledge of the product.

Sales

• Reach personal / store sales goals taking into account the KPIs of the store.

Image of the store

• Maintain the store according to the image of the company.
• Keep the stock room and accessories room organised.
• Keep stock loss to a minimum.
• Replenish in a timely manner.

Professional behavior

• Comply with the company's dress code.
• Participate and contribute in informative and staff meetings.
• Develop and maintain good working relationships with all colleagues, including line management.
• Advise and help train other staff members.
• Observe and work within the health and safety guidelines.
• Be a good ambassador for the brand.

Store management

• Open and close the store when necessary.
• Administrative management.

Anforderungen:

Required studies:

• Experience in the sector for 1 year minimum.
• Training cycle.
• Required languages: English, level B2.2 (First Certificate)

What do we expect from you?

• The Hackett spirit!
• Adaptability and Flexibility.
• Results driven.
• Negotiation and Influence.
• Analytical thinking.
• Team Leadership.