Sales assistant & operations

About MOL Logistics; Düsseldorf; Vor Ort; EUR 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

30 days annual leave

Company pension scheme (BAV)

Career development opportunities

Zusammenfassung

MOL Logistics Deutschland GmbH seeks a Sales Assistant supporting the sales team and operations for road transport from its Stuttgart hub. You will help prepare quotes, manage customer inquiries, and maintain CRM data while coordinating with carriers to ensure smooth order handling.

The role requires business-fluent German, strong English, MS Office proficiency, and a customer-oriented approach. It offers development opportunities, 30 days leave, and a company pension plan in a global logistics

Qualifikationen

• Education: Commercial vocational training (e.g., Shipping Agent/Speditionskaufmann/-frau, Office Administrator).
• Experience: Experience as an assistant or in an operational function within logistics/forwarding is a plus.
• Knowledge: Basic knowledge of road transport; ocean and air freight knowledge is a plus.
• Languages: Business-fluent German and very good English for international correspondence.
• Skills: Organizational talent, structured and conscientious work style, teamwork, strong service orientation.
• IT: Proficient in MS Office (Excel, PowerPoint) and CRM experience.

Aufgaben

• Sales Support & Customer Service: prepare quotations, communicate with customers, maintain CRM data, prepare reports.
• Operations Support (Road Transport): record, monitor and document road transport orders; coordinate with carriers; manage transport documents; handle ad-hoc requests.

Kenntnisse

Organizational talent

Structured and conscientious working

Teamwork ability

Strong service orientation

German (business fluent)

English (professional)

MS Office

CRM system experience

Ausbildung

Commercial vocational training (Shipping Agent/Speditionskaufmann/-frau or Office Administrator/B%C3%BCrokaufmann/-frau)

Tools

MS Office

CRM system

Excel

PowerPoint

Jobbeschreibung

Your role as Sales assistant & operations

MOL Logistics is part of the globally operating Japanese logistics group Mitsui O.S.K. Lines (MOL Group), one of the largest shipping companies in the world, managing a fleet of over 800 vessels.

As a Supply Chain Forwarder, MOL Logistics offers its customers comprehensive, global services for the entire supply chain. Our core business includes Air Freight, Ocean Freight, Road Transport, and Warehousing. MOL Logistics has a worldwide presence with 10,500 employees across 120 branches in 27 countries.

We connect the world with precision, reliability, and a customer-oriented philosophy. Our location at Stuttgart Airport continues to grow and is a central hub for the strong industrial sector of the region. We offer our customers customized transport solutions across all modes of transport. We value an intercultural, respectful work environment and offer you the chance to develop your career within an international team.

As a Sales Assistant, you are the essential support pillar for our sales team in Stuttgart. Your role is extremely versatile: you not only provide administrative support to sales but are also actively involved in operational processes related to road transport. You act as the interface between Sales, customers, and our Operations team, ensuring smooth processes from quotation to order handling.

Your main responsibilities

1. Sales Support & Customer Service

• Quotation & Presentation Preparation: Supporting the sales team in creating, calculating, and following up on transport quotations for all three modes of transport (Road, Ocean, Air).
• Customer Communication: First point of contact for customer inquiries and coordination of appointments.
• CRM Maintenance: Active upkeep and management of customer and project data in our CRM system.
• Reporting: Preparing sales reports and analyses.

1. Operations Support (Focus on Road Transport)

• Order Handling: Recording, monitoring, and documenting road transport orders (LTL/FTL).
• Coordination: Close cooperation with carriers and hauliers to ensure punctual pick-up and delivery.
• Document Management: Creation and control of all relevant transport documents (e.g., waybills, delivery notes).
• Troubleshooting: Processing irregularities and handling ad-hoc requests in the daily road transport operations.

Requirements

Your Profile:

• Education: Successfully completed commercial vocational training (e.g., Shipping Agent /Speditionskaufmann/-frau, Office Administrator /Bürokaufmann/-frau, or comparable qualification).
• Experience: Initial professional experience in an assistant or operational function within the logistics/forwarding sector is an advantage.
• Expertise: Basic knowledge of road transport is required; knowledge of ocean and air freight is a significant plus.
• Languages: Business-fluent German and very good written and spoken English skills (for international correspondence).
• Skills: Organizational talent, structured and conscientious working style, teamwork ability, and a strong service orientation.
• IT Skills: Proficient in MS Office (especially Excel, PowerPoint) and ideally experience with a CRM system.

Our offer

• Stability: The security and structure of a globally operating Japanese corporation.
• Versatility: A varied range of tasks with interfaces to all modes of transport and business areas, right at Stuttgart Airport.
• Development: Individual further training opportunities and career prospects within a global network.
• Compensation: An attractive, performance-based salary package, including 30 days of annual leave and a company pension scheme (BAV).
• Team Spirit: A collegial working atmosphere where teamwork and mutual respect are actively practiced.

Are you our new Logistics All-Rounder in Stuttgart?

MOL Logistics Deutschland GmbH

Wolfgang Schmidt / General Manager Administration

Wahlerstraße 22, D-40472 Düsseldorf