Sales Advisor/Verkäufer.in (Part Time) - Hamburg - Permanent contract

Reporting to the Store Manager, the Sales Advisor will drive sales and build customer loyalty.

CUSTOMER RELATIONS
The Sales Advisor's mission is to invite customers to explore the world of AMI and to offer a unique shopping experience:

• Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.
• Understands customer needs and proposes a relevant selection of products while encouraging cross-selling.
• Assists customers during fittings and accommodates any alterations when needed.
• Embraces a customer loyalty culture, building strong and long-term relationships with clients.
• Introduces new customers to the brand.

STOCK

• Follows up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.).

VISUAL MERCHANDISING

• Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.
• Actively participates in the Visual Merchandising of the store, follows VM guidelines, and proposes options during rotations.

QUALIFICATIONS

• Experience in luxury sales and/or designer clothing and familiarity with sales techniques.
• Curious and willing to dedicate yourself to a new project.
• Smiling, dynamic, involved, with excellent interpersonal skills.
• Mastering customer service skills and demonstrating the ability to foster a customer-service spirit.
• Strong interest and a good understanding of fashion, with a strong familiarity with the luxury market and its trends.
• English and German are a must, and another language is a real asset.
• Permanent contract (ASAP) // Part-Time position (16H per week, Thursdays and Fridays).