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Sales Advisor - Berlin - Fixed Term contract (24hrs/week)

AMI PARIS

Berlin

Vor Ort

EUR 24.000 - 36.000

Vollzeit

Vor 30+ Tagen

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Zusammenfassung

An established industry player is seeking a passionate Sales Advisor to enhance customer experiences in a luxury retail environment. This role focuses on building customer loyalty through exceptional service and understanding client needs. The ideal candidate will thrive in a dynamic setting, showcasing excellent interpersonal skills while embracing the brand's values. With responsibilities ranging from customer engagement to stock management and visual merchandising, this position offers a unique opportunity to contribute to a vibrant retail atmosphere. If you have a keen interest in fashion and luxury, this role is perfect for you.

Qualifikationen

  • Experience in luxury sales and familiarity with sales techniques is essential.
  • Strong interpersonal skills and a customer-service spirit are required.

Aufgaben

  • Welcome customers and build strong relationships to enhance loyalty.
  • Manage stock and ensure store presentation aligns with brand values.

Kenntnisse

Customer Service Skills
Sales Techniques
Interpersonal Skills
Fashion Knowledge
Cross Selling

Ausbildung

Experience in Luxury Sales
Familiarity with Designer Clothing

Jobbeschreibung

Reporting to the Store Manager, the Sales Advisor will sales and build customer loyalty.
A Sales Advisor's responsibilities include:


CUSTOMER RELATIONS

The Sales Advisor's mission is to invite customers to explore the world of AMI and to offer a unique shopping experience:

  • Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.

  • Understands customer needs and proposes a relevant selection of products while encouraging cross selling.

  • Assists customers during fittings and accommodating any alterations when needed.

  • Embraces a customer loyalty culture, builds strong and long-term relationships with clients.

  • Introduces new customers to the brand.


STOCK
  • Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)


VISUAL MERCHANDISING
  • Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.

  • Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.


QUALIFICATIONS
  • Experience in luxury sales and/or designer clothing and familiar with sales techniques.

  • Curious and willing to dedicate yourself to a new project.

  • Smiling, dynamic, involved, and excellent interpersonal skills.

  • Mastering customer service skills and demonstrating ability to foster a customer-service spirit.

  • Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.

  • English and German are a must and another language is a real asset.

  • Fixed Term Contract (from 1st of June until the end of August 2025) // (24/hours per week)

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